Job Description
Company Description
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Role Description
This is a full-time role for a Guest Relations Executive, located on-site in Rajkot. The Guest Relations Executive will be responsible for greeting and assisting guests, managing guest inquiries, ensuring guest satisfaction, and handling complaints. Other day-to-day tasks include coordinating with other departments to provide exceptional service, maintaining guest records, and promoting and upselling hotel services.
Qualifications
• Guest Relations and Customer Service skills
• Excellent Communication skills
• Experience in Receptionist Duties
• Sales and promotional skills
• Excellent interpersonal and problem-solving abilities
• Ability to work flexible hours, including weekends and holidays
• Experience in the hospitality industry is a plus
• High school diploma or equivalent; Bachelor's degree in Hospitality, Business, or related field is advantageous
We suggest you enter details here.
Role Description
This is a full-time role for a Guest Relations Executive, located on-site in Rajkot. The Guest Relations Executive will be responsible for greeting and assisting guests, managing guest inquiries, ensuring guest satisfaction, and handling complaints. Other day-to-day tasks include coordinating with other departments to provide exceptional service, maintaining guest records, and promoting and upselling hotel services.
Qualifications
• Guest Relations and Customer Service skills
• Excellent Communication skills
• Experience in Receptionist Duties
• Sales and promotional skills
• Excellent interpersonal and problem-solving abilities
• Ability to work flexible hours, including weekends and holidays
• Experience in the hospitality industry is a plus
• High school diploma or equivalent; Bachelor's degree in Hospitality, Business, or related field is advantageous
💡 Quick Summary
Seeking a career-building opportunity? The Duty Manager position is now open for candidates interested in the Hotel Jobs sector. This role in Surat offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
