DVP - HRBP - Contact Center - With a Leading Bank

Job description

Job Description

Roles and Responsibilities:

• Lead a team of HR BPs and partners with business to align HR strategy with business strategy.

• Work closely with business to increase productivity and manage attrition.

• Responsible for the talent management plan and organisational development.

• Collaborate with COEs for manpower planning, budgeting, learning and development, and employee engagement plans.

• Drive productivity-related initiatives through data-driven insights from HR analytics.

• Implement engagement initiatives and reward & recognition programs.

• Oversee performance management and analysis.