Job Description
White Fox is a globally recognised fashion brand loved by babes and celebs worldwide.
Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere.
An exciting role has become available for an E-commerce Specialist to join the White Fox family based at our stunning office in Rosebery.
Think this could be you? Apply below!
Key Responsibilities
Working alongside the e-commerce team members, you will be assisting with maintenance & operations of all of the White Fox Stores (AU, UK & USA)
You will manage & assist on all onsite content including but not limited to; product descriptions, product tagging, up sells & cross sells, the planning of website banners, merchandising of the search & collections, updating the information pages & checkout
Ensure product launches are on time & work alongside the product planning team to ensure new arrivals & restocks are displayed online correctly
Develop great relationships cross functionally, including Buying, Merchandising and Marketing, to deliver a strong trading plan
Assist with testing & deployment of new developments & platforms, working closely with our development team
You will assist with the launch of onsite promotions ensuring the launch is a success, including discount code creation, onsite messaging, banner changes & merchandising of the site, and monitoring when live
Ensure the sites/collections are aligned with SEO best practices
You will assist with full site audits, ensuring all customer flows & conversion paths are working perfectly with no errors
Assist with weekly reporting & have a strong understanding of the trading performance of each site using web analytics tools to monitor performance of all the key metrics
Help develop the roadmap & make recommendations for change and feed this back to other managers and Head of Digital
Monitor & assist with any operational issues of the websites
Drive and optimise customer journey across multiple regions – using data to identify trends and customer behaviour patterns to increase traffic, conversion and AOV
You will conduct regular competitor activity reviews across both retail stores and online to understand the market place and environment
You will review onsite search behaviour to gain an understanding of keyword queries and manipulate the products within the search pages to drive conversion
You will have a strong understanding of our processes & workflows from front end to back end, across all systems & platforms
Support all launches, promotions, and development on the White Fox App to drive conversion rates
Requirements
Relevant qualification & minimum 4 years experience in a similar role
Experience with Shopify Plus most desirable
Experience with merchandising tools
HTML, CSS and basic coding technical skills
Knowledge of SEO & website optimisation
Knowledge of buying, merchandising and range planning processes
Strong planning, project management, problem solving and organisational skills
Benefits
Stunning office based in Rosebery
Fun and supportive team culture
Generous monthly clothing allowance + ongoing discounts
Fun events throughout the year
Full Access to our in office White Fox Active Gym
Working with one of Australia's fastest growing fashion companies
Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere.
An exciting role has become available for an E-commerce Specialist to join the White Fox family based at our stunning office in Rosebery.
Think this could be you? Apply below!
Key Responsibilities
Working alongside the e-commerce team members, you will be assisting with maintenance & operations of all of the White Fox Stores (AU, UK & USA)
You will manage & assist on all onsite content including but not limited to; product descriptions, product tagging, up sells & cross sells, the planning of website banners, merchandising of the search & collections, updating the information pages & checkout
Ensure product launches are on time & work alongside the product planning team to ensure new arrivals & restocks are displayed online correctly
Develop great relationships cross functionally, including Buying, Merchandising and Marketing, to deliver a strong trading plan
Assist with testing & deployment of new developments & platforms, working closely with our development team
You will assist with the launch of onsite promotions ensuring the launch is a success, including discount code creation, onsite messaging, banner changes & merchandising of the site, and monitoring when live
Ensure the sites/collections are aligned with SEO best practices
You will assist with full site audits, ensuring all customer flows & conversion paths are working perfectly with no errors
Assist with weekly reporting & have a strong understanding of the trading performance of each site using web analytics tools to monitor performance of all the key metrics
Help develop the roadmap & make recommendations for change and feed this back to other managers and Head of Digital
Monitor & assist with any operational issues of the websites
Drive and optimise customer journey across multiple regions – using data to identify trends and customer behaviour patterns to increase traffic, conversion and AOV
You will conduct regular competitor activity reviews across both retail stores and online to understand the market place and environment
You will review onsite search behaviour to gain an understanding of keyword queries and manipulate the products within the search pages to drive conversion
You will have a strong understanding of our processes & workflows from front end to back end, across all systems & platforms
Support all launches, promotions, and development on the White Fox App to drive conversion rates
Requirements
Relevant qualification & minimum 4 years experience in a similar role
Experience with Shopify Plus most desirable
Experience with merchandising tools
HTML, CSS and basic coding technical skills
Knowledge of SEO & website optimisation
Knowledge of buying, merchandising and range planning processes
Strong planning, project management, problem solving and organisational skills
Benefits
Stunning office based in Rosebery
Fun and supportive team culture
Generous monthly clothing allowance + ongoing discounts
Fun events throughout the year
Full Access to our in office White Fox Active Gym
Working with one of Australia's fastest growing fashion companies
💡 Quick Summary
Seeking a career-building opportunity? The E-commerce Specialist position is now open for candidates interested in the Back Office Jobs sector. This role in New South Wales offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
