Job Description
Join us at Hillebrand Gori – a company of DHL Global Forwarding
Are you passionate about shipping, beverages, innovation and exceptional customer service? Hillebrand Gori is the beer, wine, and spirits logistics powerhouse of the DHL Group. We go beyond moving containers, we connect people with products they love.
With a global reach across the Americas, Asia Pacific, Europe and Middle East & Africa, we are one of the most renowned beverage logistics companies in the world. Start your career with our amazing team! Learn more about us: https://www.hillebrandgori.com
Hillebrand Gori is looking for an E-Shipping & Pricing Executive
Position Summary
Reporting to the Head of Cased Goods Sales, you will be required to develop our E-Shipping function.
You will play a pivotal role in supporting the Hillebrand Gori sales function, through improved customer relationships and the production of accurate and timely quotations to our Import/ Export customer base.
This position requires a high level of organization, attention to detail and collaboration with your team and wider business to always ensure best outcomes.
You will also be liaising with the Hillebrand Gori local and global network to ensure that you are always providing an excellent level of customer service.
Key Responsibilities
Inside sales
Manage relationships and information requests from existing and/or potential customers via email, phone, and online chat Develop services provided to customers to improve their satisfaction. This includes regular face to face visits to customers as well.
Provide our customers with solutions for transporting their BWS at the fastest and most competitive price possible Negotiate with our partners and suppliers to get the best possible service at the fairest price
Communicate and participate in the development of our platform by analyzing customer feedback and observations.
Handle complaints and follow up on post-sales procedures until their resolution.
Guide customers in navigating and utilizing our portal and propose solutions that meet their needs based on an analysis of their requirements.
Air, sea or road freight transport operations
Support a portfolio of customers Customer advice and proactive problem solving
Handle the creation of offers, track customer shipments, transfer/create import/export documents.
Organizing airfreight, sea freight and last mile deliveries Develop new routes to and from APAC to expand the range of services offered to Hillebrand Gori E-Shipping customers and cater for small quantities deliveries for businesses and private individuals.
Build a consolidated service to APAC by sea and air from the countries where Hillebrand Gori E-Shipping will be established.
Identify local partners to handle import customs operations, use of import licenses when needed, deconsolidation and last-mile door delivery Sales and Operations coordinator
Pricing
Produce and maintain accurate quotations to the customer in a timely manner
Providing internal buy/sell rates to IHO’s and agents in the network
Manage the CRM system ensuring relevant opportunities are actioned accordingly
Procure rates and services from local transport companies and other service providers
Maintain various internal and external pricing tariffs
Liaise and support Outdoor Sales Executives
Your skills:
Attention to detail, and excellent organizational skills
Responsive, able to solve problems quickly and make appropriate decisions.
Professional, proactive attitude and initiative with attention to detail and excellent organizational qualities.
Computer proficiency Good interpersonal skills/diplomacy and friendliness
Enjoy working in a busy, demanding and fast-paced environment, while maintaining composure.
Excellent communication skills.
Basics of international trade (Incoterms)
Your personal qualities: Ability to listen and empathize Conscientious and thorough Self-motivated Strong sense of hospitality and service
Are you passionate about shipping, beverages, innovation and exceptional customer service? Hillebrand Gori is the beer, wine, and spirits logistics powerhouse of the DHL Group. We go beyond moving containers, we connect people with products they love.
With a global reach across the Americas, Asia Pacific, Europe and Middle East & Africa, we are one of the most renowned beverage logistics companies in the world. Start your career with our amazing team! Learn more about us: https://www.hillebrandgori.com
Hillebrand Gori is looking for an E-Shipping & Pricing Executive
Position Summary
Reporting to the Head of Cased Goods Sales, you will be required to develop our E-Shipping function.
You will play a pivotal role in supporting the Hillebrand Gori sales function, through improved customer relationships and the production of accurate and timely quotations to our Import/ Export customer base.
This position requires a high level of organization, attention to detail and collaboration with your team and wider business to always ensure best outcomes.
You will also be liaising with the Hillebrand Gori local and global network to ensure that you are always providing an excellent level of customer service.
Key Responsibilities
Inside sales
Manage relationships and information requests from existing and/or potential customers via email, phone, and online chat Develop services provided to customers to improve their satisfaction. This includes regular face to face visits to customers as well.
Provide our customers with solutions for transporting their BWS at the fastest and most competitive price possible Negotiate with our partners and suppliers to get the best possible service at the fairest price
Communicate and participate in the development of our platform by analyzing customer feedback and observations.
Handle complaints and follow up on post-sales procedures until their resolution.
Guide customers in navigating and utilizing our portal and propose solutions that meet their needs based on an analysis of their requirements.
Air, sea or road freight transport operations
Support a portfolio of customers Customer advice and proactive problem solving
Handle the creation of offers, track customer shipments, transfer/create import/export documents.
Organizing airfreight, sea freight and last mile deliveries Develop new routes to and from APAC to expand the range of services offered to Hillebrand Gori E-Shipping customers and cater for small quantities deliveries for businesses and private individuals.
Build a consolidated service to APAC by sea and air from the countries where Hillebrand Gori E-Shipping will be established.
Identify local partners to handle import customs operations, use of import licenses when needed, deconsolidation and last-mile door delivery Sales and Operations coordinator
Pricing
Produce and maintain accurate quotations to the customer in a timely manner
Providing internal buy/sell rates to IHO’s and agents in the network
Manage the CRM system ensuring relevant opportunities are actioned accordingly
Procure rates and services from local transport companies and other service providers
Maintain various internal and external pricing tariffs
Liaise and support Outdoor Sales Executives
Your skills:
Attention to detail, and excellent organizational skills
Responsive, able to solve problems quickly and make appropriate decisions.
Professional, proactive attitude and initiative with attention to detail and excellent organizational qualities.
Computer proficiency Good interpersonal skills/diplomacy and friendliness
Enjoy working in a busy, demanding and fast-paced environment, while maintaining composure.
Excellent communication skills.
Basics of international trade (Incoterms)
Your personal qualities: Ability to listen and empathize Conscientious and thorough Self-motivated Strong sense of hospitality and service
💡 Quick Summary
Seeking a career-building opportunity? The E-Shipping & Pricing Executive position is now open for candidates interested in the Warehouse / Logistics Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Warehouse / Logistics Jobs is a plus.
