Job Description
The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development.
With 18+ member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.
Visit .
WFA AskAccounting Chennai (WFAAN)
WFAAN is located in Chennai and functionally reports to WFACO.
Ask
Accounting performs these core functions:
• Client Support on queries related to payment, travel, requesting and paying for goods and services, payroll, accounts receivable, tax, country office accounting and vendor master records.
• Documentation for the Accounting Business Services website and communication to RM family, transaction specialists (TSps) and task team leaders (TTLs).
• Transaction Support including – 1) Transaction Specialist Portfolio (TSp Portfolio) provides learning, accreditation and outreach support to TSps. 2) Credit limit increases on Global travel card.
• Vendor Call Backs requesting confirmation from vendors on change requests to their master data.
WFAAN is looking to recruit a suitable candidate for the Extended Term Temporary (ETT) position in the team. The candidate should be willing to work night shifts and be flexible to change shifts based on business requirements.
Duties and Responsibilities
The ETT will be responsible for these core functions:
Client Support
• Provide client support via phones and emails
• Triage and assign email cases to service desk analysts
• Initiate weekly and fortnightly knowledge huddles; Share content discussed with the team; Upload shared documents to Sharepoint; Coordinate meetings with business owners/ITS regularly to resolve pending issues and share enhancements received
• Generate and prepare the weekly, monthly and quarterly reports for the unit
• Review internal processes and suggest process improvements
Documentation
• Update and create pages for the Accounting Business Services website (http://accounting – Intranet link) as per writing style guide and ensure content accuracy; Participate in user acceptance testing (UAT); Close documentation ticket within deadline communicated/planned
• Triage and post news items to the website; Post travel related kiosks are posted to the travel system; Submit kiosks to Internal
💡 Quick Summary
Seeking a career-building opportunity? The E T Temporary position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
