Ecom Express Recruitment 2024

A Delivery Executive job at Ecom Express involves working in the logistics and courier industry, where the primary responsibility is to ensure the timely and accurate delivery of packages to customers.

Job Overview:

As a Delivery Executive at Ecom Express, you will play a vital role in the smooth functioning of the company's delivery operations. You will be responsible for picking up packages from the warehouse or sorting facility and delivering them to customers' specified locations within the assigned area or route.
Ecom Express Jobs 2024

Responsibility:
• Package Pick-up: Collect packages from the designated warehouse or sorting facility according to the assigned route and delivery schedule.
• Route Planning: Efficiently plan and organize delivery routes to ensure timely and optimized deliveries.
• Delivery Execution: Safely transport packages to customers' locations using a provided vehicle (such as a two-wheeler or a van) while adhering to all traffic and safety regulations.
• Customer Service: Interact with customers in a courteous and professional manner, addressing their queries and concerns effectively.
• Package Tracking: Utilize technology systems (such as handheld devices or mobile apps) to track and update the status of deliveries.
• Documentation: Maintain accurate records of delivered packages, including proof of delivery (POD) documents, and submit them to the supervisor as required.
• Problem Resolution: Resolve delivery-related issues, such as undelivered packages, address discrepancies, or customer complaints, by coordinating with the relevant teams and following the company's protocols.

Ecom Express Careers

Requirements:
• High school diploma or equivalent qualification.
• Valid driver's license and a clean driving record.
• Familiarity with the local area and the ability to navigate using maps or GPS.
• Physical fitness and the ability to lift and carry packages of varying weights.
• Excellent time management and organizational skills to meet delivery deadlines.
• Strong customer service and interpersonal skills.
• Basic knowledge of using technology devices and mobile apps