Job Description
Follow up with inquiries through e-mails, Facebook, websites, WhatsApp, phones, and all other digital mediums - and convert to orders
Coordinate with the Dispatch team and ensure timely delivery of products with quality output
Engage Digital Audience through various Online Campaigns - Handle social media - Respond to inquiries, etc
Look for various mediums of expansion for e-commerce
Handling customer issues & grievances
Follow the Order Management Process
Coordinate with the CRM Executive for creating Database & Analytic
Maintaining relationships with the Customers
Conducting Online Sale activities Digitally, promotions, etc and other lead generation activities
Experience
1 - 4 Years
Salary
2 Lac To 4 Lac P.A.
Industry
IT Software - Ecommerce / Internet Technologies
Qualification
Higher Secondary, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com
Key Skills
Customer Communication Marketing Communication Effective Communication Assistant Manager Corporate Communication Internal Communication Customer Associate Customer Care Manager Customer Care Representative Customer Relationship Executive
About Company
Contact Person
Aarti Joshi
Address
T/1-2, Silicon Shoppers, Near South Zone Office, Udhna Main Road
Mobile
++1-XXXXXXXXXX
Email ID
[email protected]
Coordinate with the Dispatch team and ensure timely delivery of products with quality output
Engage Digital Audience through various Online Campaigns - Handle social media - Respond to inquiries, etc
Look for various mediums of expansion for e-commerce
Handling customer issues & grievances
Follow the Order Management Process
Coordinate with the CRM Executive for creating Database & Analytic
Maintaining relationships with the Customers
Conducting Online Sale activities Digitally, promotions, etc and other lead generation activities
Experience
1 - 4 Years
Salary
2 Lac To 4 Lac P.A.
Industry
IT Software - Ecommerce / Internet Technologies
Qualification
Higher Secondary, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com
Key Skills
Customer Communication Marketing Communication Effective Communication Assistant Manager Corporate Communication Internal Communication Customer Associate Customer Care Manager Customer Care Representative Customer Relationship Executive
About Company
Contact Person
Aarti Joshi
Address
T/1-2, Silicon Shoppers, Near South Zone Office, Udhna Main Road
Mobile
++1-XXXXXXXXXX
Email ID
[email protected]
💡 Quick Summary
Seeking a career-building opportunity? The Ecommerce Executive position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Surat offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.
