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Ecommerce Operations Manager
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Anu Merton
Jaipur, Rajasthan
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22 hours agoFull–time
About Anu Merton

Anu Merton is a new eCommerce brand based in Bangalore & Jaipur with a mission to share the great Indian jewellery tradition with the make affordable, handmade Indian jewellery and apparel available to the whole world.

"At Anu Merton's jewellery store, you'll find fantastical handmade jewellery pieces that have been moulded and crafted fondly across Jaipur, Jodhpur, Bangalore and Patna" - Vogue

"With treasures that become instant heirlooms, Anu Merton's whimsical designs are an ode to Indian craftsmanship." GQ

You can visit Anu's website and check out her products here. You can read more about Anu and her story on this page. Also check out her instagram page here.

About the Position

Anu Merton is seeking an ambitious operations professional to oversee its E-commerce business sales & operations in Jaipur. You should be energetic, planned, good at people management, detail & data oriented. You will report directly to Anu Merton and her leadership team, learn the ropes of the fast-growing e-commerce industry and learn from the best.

The Ideal Candidate
• 5-10 years' experience in relevant field (retail, ops, apparel, inventory, category management etc)
• Preferred experience managing P&L targets (eg: sales, margins, costs inventory) and Managing vendors & negotiations)
• Self-starter, ready to take on new challenges.
• Positive attitude and ability to work with team
• Strong knowledge of business operations and sales.
• Interested in developing SOPs and implementing.
• Strong and effective communicator, presenter, and negotiator

Roles/Responsibilities

P&L for ecommerce unit:
• Own & achieve category financial targets & KPI's (Eg: On Time Delivery, revenue, margins, cost) by guiding, coordinating and overseeing marketing, merchandizing and all other cross-functional teams as required
• Plan, optimize and maintain inventory SKU levels by coordinating with Anu Merton and the product/merchandising teams.

Managing teams
• Manage team leads and employees of all ops units (eg: inventory / warehouse, logistics, packing supply chain) and guide & oversee units to ensure targets achieved & QC-errors low, low team attrition and high engagement
• Set goals & KPI's for individual teams for all ops-metrics (sales, QC, productivity, cost etc); Coordinate with finance and marketing teams to ensure ops KPI's are in line with Sales Plan, Budget and Marketing Plan
• Create SOPs as required, ensure SOPs are constantly updated and followed; automate processes wherever possible to ensure productivity and quality targets are achieved.

Operations oversight:
• Oversee operations (e.g., warehouse manager, quality vendor management) to ensure on time delivery % and stock levels are maintained, products are displayed properly (quality images, rich description etc) and efficiently (low time-to-site, high uploads per day)
• Maintain strong relationships with existing vendors, ensure that problems with deliveries are identified and long-term solutions are implemented.
• Work with Anu Merton to identify new vendors and ensure they are properly onboarded and briefed about expectations and our methods of gathering data.
• Work cross-functionally with sales, marketing & tech teams to provide visibility to the right products, target the right customer profiles, and maintain high brand positioning and shopping experience. Conceptualize and drive omni-channel initiatives, by working seamless with peers

Salary

Up to 18 LPA depending on experience

Job Location

Kabir Marg, Banipark

Jaipur 302016

Rajasthan