Job Description
About This Position
The Human Services Department (HSD) provides a comprehensive array of services to help people meet emergency, short-and long-term needs, and help every individual reach their highest level of self-sufficiency. The Education division of HSD is responsible for overall implementation and monitoring of Head Start Performance Standards for more than 3,300 children through a directly operated program and contracted Education Service Providers.
The Human Services Department currently has an opportunity to fill a Training Specialist position. The Training Specialist assist in developing, reviewing, implementing, and conducting professional development. Work is performed independently on routine and regular assignments. Work is reviewed through projects and observation of work methods and results.
Areas Of Responsibility
• Utilize research-based content to create and write new professional development.
• Conducts and coordinates training activities with the guidance from the Professional Development Team.
• Writes reports, memoranda, correspondence, newsletters, bulletins, and records.
• Provides training in early childhood teaching, particularly Early Head Start and Head Start.
• Maintains regular and reliable attendance.
• Demonstrates superior, seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.
• Communicates with the Professional Development Team to ensure consistency of program needs.
• Supports and reviews the creation of new professional development materials and ensures all professional development criteria are met by using the Professional Development rubric.
• Utilize data to identify and assess training needs within the Head Start Birth to Five Program.
• Conducts program-wide needs assessment and identifies skills or knowledge gaps that need to be addressed.
• Maintain the ongoing implementation of the Learning Management System.
• Provide support with parent learning opportunities.
• Support conferences, seminars, and professional development committees.
IDEAL CANDIDATE
• Knowledge of Head Start Performance Standards and the principles of early childhood learning.
• Knowledge of Principles and methods for curriculum and training design and measurement of training objectives.
• Ability to use Microsoft Office suites, videos, and computer accessories, which include PowerPoint, Word, Excel, Outlook, and Publisher.
• Ability to communicate orally and written, in a variety of settings, so others will understand.
• Ability to understand and implement complex federal regulations, such as Head Start Performance Standards.
• Proficiency in developing and using PowerPoint presentations and other multi-media in learning environments.
SALARY
Pay Range: $28.17 to $43.71 per hour.
Hiring Range: $28.17 to $32.62 per hour.
Pay Range Explanation
• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
Benefits
A comprehensive benefits package is offered which includes:
• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi
For more details, visit: Unit 007 Benefits
Minimum Qualifications
• One year of experience in adult training or educational program development.
• Bachelor's degree in education, sociology, psychology or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted
• The City job description can be found here .
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Candidates who receive a conditional offer of employment must be fingerprint ed and will have their fingerprint s used to check the Criminal History Records of the State of Arizona Department of Public Safety and the Federal Bureau of Investigation. Any records returned will be reviewed to determine the candidate's suitability for the job.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here .
Preferred Qualifications
The minimum qualifications listed above, plus:
• Experience in instructing employment readiness workshops and seminars to individuals with diverse backgrounds.
• Experience in training or professional development.
• Experience in a birth to five-year-old classroom setting.
• Experience providing technical assistance to adults.
• Experience in using and/or teaching LinkedIn and other social media platforms..
RECRUITMENT DATES
Recruitment closes December 11, 2026. All materials must be received by 11:5+ p.m. on this date.
This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.
How To Apply
Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.
WE ARE HERE TO HELP
• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix .
• Subscribe to receive e-mail notifications about new employment opportunities.
• If you need assistance applying for this job, please contact our HR Connection Center at (602) 4+5-5700 .
REFERENCE
Training Specialist, JC:05010, ID# 55+81, 11/25/24, USM, SG, Benefits: 007, Q
Building the Phoenix of tomorrow.
#DoWorkThatMakesPhoenixWork
City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.
The Human Services Department (HSD) provides a comprehensive array of services to help people meet emergency, short-and long-term needs, and help every individual reach their highest level of self-sufficiency. The Education division of HSD is responsible for overall implementation and monitoring of Head Start Performance Standards for more than 3,300 children through a directly operated program and contracted Education Service Providers.
The Human Services Department currently has an opportunity to fill a Training Specialist position. The Training Specialist assist in developing, reviewing, implementing, and conducting professional development. Work is performed independently on routine and regular assignments. Work is reviewed through projects and observation of work methods and results.
Areas Of Responsibility
• Utilize research-based content to create and write new professional development.
• Conducts and coordinates training activities with the guidance from the Professional Development Team.
• Writes reports, memoranda, correspondence, newsletters, bulletins, and records.
• Provides training in early childhood teaching, particularly Early Head Start and Head Start.
• Maintains regular and reliable attendance.
• Demonstrates superior, seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.
• Communicates with the Professional Development Team to ensure consistency of program needs.
• Supports and reviews the creation of new professional development materials and ensures all professional development criteria are met by using the Professional Development rubric.
• Utilize data to identify and assess training needs within the Head Start Birth to Five Program.
• Conducts program-wide needs assessment and identifies skills or knowledge gaps that need to be addressed.
• Maintain the ongoing implementation of the Learning Management System.
• Provide support with parent learning opportunities.
• Support conferences, seminars, and professional development committees.
IDEAL CANDIDATE
• Knowledge of Head Start Performance Standards and the principles of early childhood learning.
• Knowledge of Principles and methods for curriculum and training design and measurement of training objectives.
• Ability to use Microsoft Office suites, videos, and computer accessories, which include PowerPoint, Word, Excel, Outlook, and Publisher.
• Ability to communicate orally and written, in a variety of settings, so others will understand.
• Ability to understand and implement complex federal regulations, such as Head Start Performance Standards.
• Proficiency in developing and using PowerPoint presentations and other multi-media in learning environments.
SALARY
Pay Range: $28.17 to $43.71 per hour.
Hiring Range: $28.17 to $32.62 per hour.
Pay Range Explanation
• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
Benefits
A comprehensive benefits package is offered which includes:
• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi
For more details, visit: Unit 007 Benefits
Minimum Qualifications
• One year of experience in adult training or educational program development.
• Bachelor's degree in education, sociology, psychology or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted
• The City job description can be found here .
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Candidates who receive a conditional offer of employment must be fingerprint ed and will have their fingerprint s used to check the Criminal History Records of the State of Arizona Department of Public Safety and the Federal Bureau of Investigation. Any records returned will be reviewed to determine the candidate's suitability for the job.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here .
Preferred Qualifications
The minimum qualifications listed above, plus:
• Experience in instructing employment readiness workshops and seminars to individuals with diverse backgrounds.
• Experience in training or professional development.
• Experience in a birth to five-year-old classroom setting.
• Experience providing technical assistance to adults.
• Experience in using and/or teaching LinkedIn and other social media platforms..
RECRUITMENT DATES
Recruitment closes December 11, 2026. All materials must be received by 11:5+ p.m. on this date.
This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.
How To Apply
Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.
WE ARE HERE TO HELP
• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix .
• Subscribe to receive e-mail notifications about new employment opportunities.
• If you need assistance applying for this job, please contact our HR Connection Center at (602) 4+5-5700 .
REFERENCE
Training Specialist, JC:05010, ID# 55+81, 11/25/24, USM, SG, Benefits: 007, Q
Building the Phoenix of tomorrow.
#DoWorkThatMakesPhoenixWork
City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.
💡 Quick Summary
Seeking a career-building opportunity? The Education Division Training Specialist | Human Services Department position is now open for candidates interested in the Education Jobs sector. This role in Phoenix offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Education Jobs is a plus.
