Electronics Repair Technician

Full job description

A successful applicant will: - Work well in a team - Must be able to work on a flexible Roster - Need to be a mature person who can handle responsibilities during shifts for store and staff independently - Show initiative to troubleshoot problems as they arise.

Determining software and hardware requirements to provide solutions to problems

Assessing damage and cost of repairs

Ordering replacement parts as required

Chip level Laptop and Mobile PCB Board repair

Timely and Efficient repairs of Mobile phones and electronic devices

Test the parts to ensure they work properly and use diagnostic tools to assess computer systems

Analyze information and recommend appropriate hardware to users.

Service on site and in store upgrade and maintain

Downloading and installing appropriate software operating systems anti-virus and drivers

Products associated paperwork and documentation

Attend and assist the company's’ customers with their computer support needs in a timely and professional manner

To build a strong relationship between the company its customer and staff and to build overall goodwill

Assist customers to choose products providing information on quality characteristics of products warranties and maintenance.

Maintain an up to date and comprehensive knowledge of products available for sale and ensure that customers have a wide selection to choose from.

Ensure when new stock arrives that it is of correct model design and quantity.

Manage stock inventory to ensure that sufficient products are available and place orders with suppliers when necessary.

Troubleshooting and performing diagnostics to repair mobile phones and computers.

Deal with store level enquiries and complaints and monitor customer service.

Check that all the products you sell are well displayed.

Ensure that promotional plans are properly communicated to customers in the aim of soft selling.

Suggest methods for improving the client base and expanding the business.

Maintaining health and safety standards and procedures.

A successful applicant will:

Work well in a team

Must be able to work on flexible Roster

Must have level 4 or above qualification in electronics, computer or any technical industry or at least one year experience in similar repair industry.

Demonstrate good communication skills

Number of Vacancies: 2

Primary work location: Whangarei

Employment Type: Full-Time Permanent

Minimum 30 hours per week as per roster

Pay rate: $27.00 - $32.00 p/h