Job Description
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Eligible for Manager Settlement
Standard Chartered Bank Ltd
Mumbai, Maharashtra
Apply on Shine.com
5 hours agoFull–time
Role Responsibilities
Strategy
• Contribute towards the future strategic direction and process innovation of Securities Services by keeping abreast of changes in customer needs, technology and business environment and taking pro-active steps to embrace and capitalize on these changes.
• Support the roll-out of appropriate quality management systems and other initiatives by the Company/Group.
Business
• Facilitate the building of a performance-driven organization by setting SMART objectives constantly reviewing the dept s and individual performance against these objectives and providing the appropriate support, motivation and guidance to staff to achieve these objectives
• Responsible for succession planning for key positions, managing the attrition of employees and ensuring that a plan is developed and executed for high potential individuals in the department
• Ensure consistent delivery of high-quality services to customers through meeting or exceeding customer expectation guided by the Service Level Agreement, efficiency/accuracy standards and good business processes/ judgment.
• Assist the Head Securities Services in leading Domestic Custody Settlements team to achieve quality service by meeting the prescribed objectives and goals. Assist the team management in overseeing the daily operations of the Domestic Custody Settlements team and contribute towards meeting the team s objectives.
• Assist the Head Securities Services on Domestic Custody Settlements individual performance, against set objectives and providing the appropriate support, motivation and guidance to staff to achieve these objectives. Contribute to the development of associates by guiding, coaching, motivating, supporting and assisting selected number of associates.
• Ensure that the set productivity targets (efficiency, accuracy, etc.), defect management and processing turnaround standards are achieved (within own area of responsibility).
• Verify transactions processed by Associates and authorize those that fall within own-delegated release authority. Checking of and/or approving customer s Domestic Custody Settlements order against Domestic Custody Settlements system.
• Establish and maintain close working relationship with appropriate persons in the Spoke countries, Chennai Counterparty, Group offices and within the Company itself to facilitate an open and direct communication of issues, needs, queries, etc. such that these may be responded to in an efficient, prompt and professional manner.
Processes
• Achieve Operational Performance Metric standards in terms of Productivity, Output Index, Utilisation, Core time, etc.
• Meeting of own performance objectives and contribute in achieving the department s objectives.
• Achieves the processing turnaround
Eligible for Manager Settlement
Standard Chartered Bank Ltd
Mumbai, Maharashtra
Apply on Shine.com
5 hours agoFull–time
Role Responsibilities
Strategy
• Contribute towards the future strategic direction and process innovation of Securities Services by keeping abreast of changes in customer needs, technology and business environment and taking pro-active steps to embrace and capitalize on these changes.
• Support the roll-out of appropriate quality management systems and other initiatives by the Company/Group.
Business
• Facilitate the building of a performance-driven organization by setting SMART objectives constantly reviewing the dept s and individual performance against these objectives and providing the appropriate support, motivation and guidance to staff to achieve these objectives
• Responsible for succession planning for key positions, managing the attrition of employees and ensuring that a plan is developed and executed for high potential individuals in the department
• Ensure consistent delivery of high-quality services to customers through meeting or exceeding customer expectation guided by the Service Level Agreement, efficiency/accuracy standards and good business processes/ judgment.
• Assist the Head Securities Services in leading Domestic Custody Settlements team to achieve quality service by meeting the prescribed objectives and goals. Assist the team management in overseeing the daily operations of the Domestic Custody Settlements team and contribute towards meeting the team s objectives.
• Assist the Head Securities Services on Domestic Custody Settlements individual performance, against set objectives and providing the appropriate support, motivation and guidance to staff to achieve these objectives. Contribute to the development of associates by guiding, coaching, motivating, supporting and assisting selected number of associates.
• Ensure that the set productivity targets (efficiency, accuracy, etc.), defect management and processing turnaround standards are achieved (within own area of responsibility).
• Verify transactions processed by Associates and authorize those that fall within own-delegated release authority. Checking of and/or approving customer s Domestic Custody Settlements order against Domestic Custody Settlements system.
• Establish and maintain close working relationship with appropriate persons in the Spoke countries, Chennai Counterparty, Group offices and within the Company itself to facilitate an open and direct communication of issues, needs, queries, etc. such that these may be responded to in an efficient, prompt and professional manner.
Processes
• Achieve Operational Performance Metric standards in terms of Productivity, Output Index, Utilisation, Core time, etc.
• Meeting of own performance objectives and contribute in achieving the department s objectives.
• Achieves the processing turnaround
💡 Quick Summary
Seeking a career-building opportunity? The Eligible for Manager Settlement position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.