Job Description
Scope of Role:
Account for branch s operations; counter transactions including system operations to ensure execution accuracy, compliance, and completeness in line with bank internal and external rules/procedures/manuals/standards/group requirements/regulatory requirement/laws as well as to keep high class level of services to our clients
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Key Responsibilities/Challenges /
• General
• Understand, acknowledge and comply with the requirements onindividual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies;
• Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities;
• Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank;
• Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections;
• Cooperate with any investigations or reviews on regulatory failure such as accountability review.
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• Business performance
• Support to achieve business objective at the respective branch
• Drive or support cost optimization initiatives to achieve cost saving target
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• Service
• Embed client centric mind in daily operation as well as to maintain up best in class front-line service
• Continue to advocate human banker and client centric service mindset in service staff for enriching internal and external customer experience
• Achieve client satisfaction in daily branch services and operations
• Build SCB a great place to work
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• Operations, Conduct and Risk Control
• Handle all counter operations, branch transactions in good result to ensure all bank internal and external rules/standards/procedures/manual are strictly followed
• Perform bank required due diligence in branch start of day and end of day work on daily base to ensure no exception in execution
• Complete regulatory required reporting timely and accurately to ensure the report follows regulatory requirements with no exception
• Support Line Manager achieve good MCA rating in branch audit
• Escalate for any exception detected or observed in daily work to minimize potential
💡 Quick Summary
Seeking a career-building opportunity? The Eligible for Teller position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
