Job Description
Role Responsibilities
Business, Strategy, Operations & Infrastructure
• Strictly follow Trade DOI, ensure the implementation of internal policy and compliance of regulatory requirements.
• Timely and accurate resolution to all customer enquiries on Trade related services and products.
• To maintain quality standards to ensure our services for above mentioned products.
• To check report and finish the product related returns in time. Establish statistic and filing procedure, ensure the accuracy and integrity of original records, contracts and other materials.
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• To provide support and monitor investigation cases handled by Hub Centre, through satisfactory resolution with the customer.
• To be aware and identify opportunities for cross selling the Bank s products.
• To be responsible for account related entry/deal input checking, ensure the effective control of risks through proper authority mechanism.
,
• Processing relevant transactions and performing specific duties (e.g. Reconciliation, regulatory reporting, callbacks, scanning, S.V. etc.) Guided by the departmental operating instructions, guidelines, policies and standards set.
• Back up team member as per arrangement if related concerned party is not available.
Governance & Risk Management
• Daily work must comply with the Money Laundering Prevention Requirement and the Code of Conduct. Accountable for implementing and complying with AML requirements when performing duties
/
• Shall be alert at all times to unusual or possible suspicious customer activity, and should report promptly any suspicious activity.
• Periodically to do CRM and KCSA self-assessment of daily processing, escalate according to acceptable risk threshold.
,
• Periodically to do job rotation and take mandatory leave as per policy.
• Safe keep and register business chops, user Id password and critical vouchers. Strictly follow keys, combinations and other administration requirement. Follow handover policy.
,
Business Continuity Management:
• Be familiar with BCP plan and test periodically.
• To support Operation Manager maintaining effective and updated Business Continuity Plan (BCP) and Business Impact Analysis (BIA) in place and ensure BCP testing performed as per group standard.
Business, Strategy, Operations & Infrastructure
• Strictly follow Trade DOI, ensure the implementation of internal policy and compliance of regulatory requirements.
• Timely and accurate resolution to all customer enquiries on Trade related services and products.
• To maintain quality standards to ensure our services for above mentioned products.
• To check report and finish the product related returns in time. Establish statistic and filing procedure, ensure the accuracy and integrity of original records, contracts and other materials.
, , , ,
• To provide support and monitor investigation cases handled by Hub Centre, through satisfactory resolution with the customer.
• To be aware and identify opportunities for cross selling the Bank s products.
• To be responsible for account related entry/deal input checking, ensure the effective control of risks through proper authority mechanism.
,
• Processing relevant transactions and performing specific duties (e.g. Reconciliation, regulatory reporting, callbacks, scanning, S.V. etc.) Guided by the departmental operating instructions, guidelines, policies and standards set.
• Back up team member as per arrangement if related concerned party is not available.
Governance & Risk Management
• Daily work must comply with the Money Laundering Prevention Requirement and the Code of Conduct. Accountable for implementing and complying with AML requirements when performing duties
/
• Shall be alert at all times to unusual or possible suspicious customer activity, and should report promptly any suspicious activity.
• Periodically to do CRM and KCSA self-assessment of daily processing, escalate according to acceptable risk threshold.
,
• Periodically to do job rotation and take mandatory leave as per policy.
• Safe keep and register business chops, user Id password and critical vouchers. Strictly follow keys, combinations and other administration requirement. Follow handover policy.
,
Business Continuity Management:
• Be familiar with BCP plan and test periodically.
• To support Operation Manager maintaining effective and updated Business Continuity Plan (BCP) and Business Impact Analysis (BIA) in place and ensure BCP testing performed as per group standard.
💡 Quick Summary
Seeking a career-building opportunity? The Eligible for Trade Officer position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.