Elite Relationship Manager-BRANCH BANKING-Branch Banking

Description

Elite Relationship Manager

Department

Retail Liabilities

Location

Number of Positions

Level

Manger / Senior Manager

• Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets.

• Ensures high levels of customer service orientation and application of bank policy.

• Cross sells existing bank products to customers.

• Informs customers of new products or product enhancements to further expand the banking relationship.

• Plans and conducts special sales initiatives and events for prospective and existing clients.

• Coordinates with other group companies to provide seamless access to other products.

• Maintains complete relationship record for assigned customer accounts.

• Tracks customer complaints/queries and turnaround times for customer satisfaction

• 3 to 4 years work experience, At least 1+ years at Relationship Manager Role.

• Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.

• Very good understanding of Trade and Forex.

• Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc

• Understanding of MF and Insurance an added advantage Customer orientation,

• High energy and drive.

• Go getter attitude.

• Self motivated with a passion to achieve.