Job Description
Elite Relationship Manager – Household
KRAs:
Develops new and expands existing High Net worth Customer relationships for liabilities (SA driven) and commercial assets
Sources new bank customers through external individual efforts and acquisition channel
Ensures high levels of customer service orientation and application of bank policy.
Cross-sells bank products to existing set of branch customers, which are mapped
Informs customers of new products or product enhancements further to expand the banking relationship.
Plans and conducts special sales initiatives and events for prospective and existing clients.
Coordinates with other group companies to provide seamless access to other products.
Maintains complete relationship record for assigned customer accounts.
Tracks customer complaints/queries and turnaround times for customer satisfaction
Desired Candidate Profile:
Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance Understanding of Mutual Funds and Insurance is an added advantage
Graduate 4 - 6 years of experience
Post Graduate - 2 -4 years of experience
Customer orientation
High energy levels with a motive to succeed
KRAs:
Develops new and expands existing High Net worth Customer relationships for liabilities (SA driven) and commercial assets
Sources new bank customers through external individual efforts and acquisition channel
Ensures high levels of customer service orientation and application of bank policy.
Cross-sells bank products to existing set of branch customers, which are mapped
Informs customers of new products or product enhancements further to expand the banking relationship.
Plans and conducts special sales initiatives and events for prospective and existing clients.
Coordinates with other group companies to provide seamless access to other products.
Maintains complete relationship record for assigned customer accounts.
Tracks customer complaints/queries and turnaround times for customer satisfaction
Desired Candidate Profile:
Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance Understanding of Mutual Funds and Insurance is an added advantage
Graduate 4 - 6 years of experience
Post Graduate - 2 -4 years of experience
Customer orientation
High energy levels with a motive to succeed
💡 Quick Summary
Seeking a career-building opportunity? The Elite Relationship Manager|BRANCH BANKING|Branch Banking position is now open for candidates interested in the Bank Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
