Job Description
Job Description (Non-Voice): Email Support Advisor(WFO Only)
Our ideal candidate shall have excellent customer service skills and be passionate about helping customers.
Candidates need to understand customer expectations clearly using effective probing techniques and resolve the issues accordingly.
Job Responsibilities:
Basic Email Etiquette and basic computer skills
Good Communication skills in English.
Responsible to provide excellent customer service, solving questions and complaints related to customer queries
Responsible for handling Emails from new and existing customers regarding a variety of requests
Should be able to handle Emails resolving customer queries
Ability to write, read and speak English to suit business needs Willing to work flexible Shifts (24/7)
Preferred:
Any Undergraduate can apply
6 Day working/Rotational Week off
Female: Maximum shift till 8 PM
Male: Maximum shift till 1 AM Freshers can apply
Package:
Fresher: 1.86LPA + Incentive (11,000...
Our ideal candidate shall have excellent customer service skills and be passionate about helping customers.
Candidates need to understand customer expectations clearly using effective probing techniques and resolve the issues accordingly.
Job Responsibilities:
Basic Email Etiquette and basic computer skills
Good Communication skills in English.
Responsible to provide excellent customer service, solving questions and complaints related to customer queries
Responsible for handling Emails from new and existing customers regarding a variety of requests
Should be able to handle Emails resolving customer queries
Ability to write, read and speak English to suit business needs Willing to work flexible Shifts (24/7)
Preferred:
Any Undergraduate can apply
6 Day working/Rotational Week off
Female: Maximum shift till 8 PM
Male: Maximum shift till 1 AM Freshers can apply
Package:
Fresher: 1.86LPA + Incentive (11,000...
💡 Quick Summary
Seeking a career-building opportunity? The Email Customer Service Representative position is now open for candidates interested in the BPO Jobs sector. This role in Telangana offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
