Job Description
We are looking for Email & Chat support executive for Central Contact Center. Applicants should be well versed with typing skills and should have good communication skills.
Responsibilities:
Responsible for answering and addressing clients queries through chat and email.To Analyze clients requirements.Ownership of client issues and resolving them on a priority.Multi-Tasking skills.Good Decision-Making skills.Good Proficiency in English and other regional languages.Flexible to work on a shift basis.
Qualifications:
Experience as a Customer Support Specialist or similar CS role for at least 1 year.Graduation is Mandatory (10+ three years of diploma can also apply)Experience using help desk software and remote support tools.Understanding of how CRM systems work.Excellent communication and problem-solving skills.Multi-tasking abilities.Patience when handling tough cases.Languages- English
Skills Required:
Freshers with strong customer focus.Basic knowledge of computers- MS OfficeSelf-motivated and a good team playerShould be flexible for Rotational day shifts.Flexible to work in any shifts round the clock /6 days.Any customer service experience/ BPO experience.
Shift Rotational 6 days of working1 day rotational week off.
Job Type: Full-time
Salary: From ₹15,000.00 per month
Schedule:
Rotational shift
Ability to commute/relocate:
Vadodara - 3+1760, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 1 year (Preferred)
Shift availability:
Day Shift (Preferred)Night Shift (Preferred)Overnight Shift (Preferred)
Speak with the employer
++1-XXXXXXXXXX
Responsibilities:
Responsible for answering and addressing clients queries through chat and email.To Analyze clients requirements.Ownership of client issues and resolving them on a priority.Multi-Tasking skills.Good Decision-Making skills.Good Proficiency in English and other regional languages.Flexible to work on a shift basis.
Qualifications:
Experience as a Customer Support Specialist or similar CS role for at least 1 year.Graduation is Mandatory (10+ three years of diploma can also apply)Experience using help desk software and remote support tools.Understanding of how CRM systems work.Excellent communication and problem-solving skills.Multi-tasking abilities.Patience when handling tough cases.Languages- English
Skills Required:
Freshers with strong customer focus.Basic knowledge of computers- MS OfficeSelf-motivated and a good team playerShould be flexible for Rotational day shifts.Flexible to work in any shifts round the clock /6 days.Any customer service experience/ BPO experience.
Shift Rotational 6 days of working1 day rotational week off.
Job Type: Full-time
Salary: From ₹15,000.00 per month
Schedule:
Rotational shift
Ability to commute/relocate:
Vadodara - 3+1760, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 1 year (Preferred)
Shift availability:
Day Shift (Preferred)Night Shift (Preferred)Overnight Shift (Preferred)
Speak with the employer
++1-XXXXXXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Email|Chat Support Executive position is now open for candidates interested in the Fresher Jobs sector. This role in Vadodara offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fresher Jobs is a plus.