Job Description
Job description
Working as part of team to provide out of hours dental care for NHS patients. Ideally working, Thursday & Friday 5.30pm -10pm Saturday 8.30am-1pm.
Job Overview
At Sussex Community NHS Foundation Trust we believe in excellent care at the heart of the community. We encourage and expect all staff to actively promote and adhere to the Trust’s values in every aspect of their work.
• Process all enquires at the clinic from patients, general public, service providers and other medical professionals and referring any queries on as appropriate.
• Take all telephone calls to the clinic from members of the public requiring emergency dental care. Ensuring that all are dealt with in professional manner.
• When necessary, telephone dentists on the short notice cancellation list
• Collect all patient charges and record details accurately on the cash sheet, ensuring that the financial procedures are adhered to at all time.
• Ask patient appropriate questions relating to their dental problem and book in patients who require emergency treatment or get the dentist to call back with telephone advise.
• Provide patients with directions to the dental clinic when required.
• Ensure all patient records are available for the dentist in respect of the patients booked in.
• Main tasks
• Represent the Dental Team at their clinic in a professional manner at all times
• This is a front of house position that requires someone who can work under
pressure.
• To participate in an annual performance reviews and regular supervision.
• Ensure that all patients’ records both in paper form and electronically are kept up to date, correctly stored and filed for confidentiality purposes. Follow requirements of the Data Protection Act.
• Ensure that every patient completes a medical history form. Advise daytime staff of any relevant issues by using the communications book.
• Attend mandatory Basic Life Support training to be competent to provide or give advice in the event of a medical emergency
• Keep the clinic reception and waiting area clean and tidy. Removing any out of date information relating to the emergency dental service.
• Use the dental software package provided at your clinic to book appointments and input accurately patient information.
We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.
Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.
We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.
Why work for us?
• Positive 2026 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
• Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
• Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
• Excellent training and development opportunities
• Cost-effective workplace nurseries in Crawley, Hove and Brighton
• EMBRACE, Disability and Wellbeing, LGBTQIA+ and Religion Spirituality and Belief staff networks
• Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
• Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
• Located in stunning Sussex, with easy access to the South Downs and the coast
• Access to a wide range of benefits and discounts for NHS staff
For further details / informal visits contact: Name: Karen Adams Job title: Emergency Dental Service Manager Email address: [email protected] Telephone number: 07738+43810
Working as part of team to provide out of hours dental care for NHS patients. Ideally working, Thursday & Friday 5.30pm -10pm Saturday 8.30am-1pm.
Job Overview
At Sussex Community NHS Foundation Trust we believe in excellent care at the heart of the community. We encourage and expect all staff to actively promote and adhere to the Trust’s values in every aspect of their work.
• Process all enquires at the clinic from patients, general public, service providers and other medical professionals and referring any queries on as appropriate.
• Take all telephone calls to the clinic from members of the public requiring emergency dental care. Ensuring that all are dealt with in professional manner.
• When necessary, telephone dentists on the short notice cancellation list
• Collect all patient charges and record details accurately on the cash sheet, ensuring that the financial procedures are adhered to at all time.
• Ask patient appropriate questions relating to their dental problem and book in patients who require emergency treatment or get the dentist to call back with telephone advise.
• Provide patients with directions to the dental clinic when required.
• Ensure all patient records are available for the dentist in respect of the patients booked in.
• Main tasks
• Represent the Dental Team at their clinic in a professional manner at all times
• This is a front of house position that requires someone who can work under
pressure.
• To participate in an annual performance reviews and regular supervision.
• Ensure that all patients’ records both in paper form and electronically are kept up to date, correctly stored and filed for confidentiality purposes. Follow requirements of the Data Protection Act.
• Ensure that every patient completes a medical history form. Advise daytime staff of any relevant issues by using the communications book.
• Attend mandatory Basic Life Support training to be competent to provide or give advice in the event of a medical emergency
• Keep the clinic reception and waiting area clean and tidy. Removing any out of date information relating to the emergency dental service.
• Use the dental software package provided at your clinic to book appointments and input accurately patient information.
We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.
Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.
We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.
Why work for us?
• Positive 2026 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
• Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
• Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
• Excellent training and development opportunities
• Cost-effective workplace nurseries in Crawley, Hove and Brighton
• EMBRACE, Disability and Wellbeing, LGBTQIA+ and Religion Spirituality and Belief staff networks
• Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
• Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
• Located in stunning Sussex, with easy access to the South Downs and the coast
• Access to a wide range of benefits and discounts for NHS staff
For further details / informal visits contact: Name: Karen Adams Job title: Emergency Dental Service Manager Email address: [email protected] Telephone number: 07738+43810
💡 Quick Summary
Seeking a career-building opportunity? The Emergency Dental Receptionist position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Chichester offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
