Job Description
Qualifications
Seeking an EMT/Security Officer for a fulfilling role in a vibrant retirement community!
Pre-employment Drug Screening
Criminal Background Check
Motor Vehicle Record Check
Adult Protective Services (APS) Registry Check
Must have the ability to make rational decisions in critical situations
Ability to maintain consistency, diplomacy and tact in difficult or challenging situations
Ability to maintain confidentiality and sensitive information
Knowledge of common safety hazards and precautions to establish a safe working environment
Proficient with Microsoft Word/Excel, Outlook and Internet
Organized, able to multi-task, think creatively and adapt to different situations
Must be able to complete training on computer and/or other devices
Maintain competency in the position and knowledge of trade/industry advances and new technologies
Must be able to effectively communicate in English with all levels of staff, residents, and guests
Must be at least 21 years of age
Must have a high school diploma or GED equivalent
Must have successfully completed an approved EMT training course
Preferably has one year of experience as an EMT
Has a current and valid Arizona Department of Health Services (AZDHS) Emergency Medical Technician (EMT) certification
Has current and valid Fingerprint clearance card or apply for one within 20 days of hire
Has current Basic Life Support (BLS) certification obtained in a classroom setting and in compliance with or endorsed by American Heart Association, American Red Cross, or National Safety Council guidelines
Has current, valid driver’s license
Driving record must meet the criteria set forth by Royal Oaks’ insurance carrier
Is able to carry/lift/push/pull up to 50 pounds
May need to operate a fire extinguisher
Physical: climbing to include legs and arms, kneeling, lifting/moving, carrying/transporting, walking/traversing or moving, sitting/stationary position, standing/stationary position, bending, reaching forward and above shoulder level, pulling, pushing, fine manipulation (pen, using a mouse), gross/total manipulation (firm hand grasping, twisting)
Cognitive: direct others, written and oral communication, work under time constraints, concentrate amid distractions, math/calculations, ensure accuracy of details, creativity, remember names and details, problem solve, make decisions, work rapidly, examine/observe details, analytical ability, work within minimal errors, reason (make sense of things)
Environmental: inside, outside, hot, cold, change of temperature, dirty, working with others, working around others, working alone, dusty
Cognitive: work under time constraints, concentrate amid distractions, ensure accuracy of details, remember names and details, problem solve, make decisions, work rapidly, examine/observe details, work within minimal errors, reason (make sense of things)
Environmental: change of temperature, working with others, working around others, working alone
Physical: walking/traversing or moving, sitting/stationary position, standing/stationary position, fine manipulation (pen, using a mouse), gross/total manipulation (firm hand grasping, twisting)
Cognitive: direct others, written and oral communication
Physical: climbing to include arms and legs, kneeling, lifting/moving, reaching forward and above shoulder level, pulling, pushing, twisting, stooping, crawling
Cognitive Skills: math/calculations, creativity, analytical ability
Environmental: humid, high places, wet, dirty, odors, fumes, loud (equipment, surroundings), near moving mechanical parts, vibration, dusty
Cognitive Skills: none
Environmental: toxic or caustic chemicals, risk of electrical shock
Benefits
Starting at $18.03 an hour
Medical/Vision/Dental for full time positions (Aetna)
403(b) Retirement Plan
FREE Fitness Program available to all staff members
Paid Time Off
Volunteer Time Off, donate your time to help others without dipping into your PTO
Covered parking
20% off meals
Free Starbucks Coffee
Scholarship Program
Employee Referral Bonus
Free membership to onsite Fitness Facility including Olympic size indoor pool and work-out equipment
Annual Shoe Reimbursement
Uniform (for many positions)
Growth opportunities!
Many more perks!
Responsibilities
Provide vital care, build meaning relationships, and enjoy a supportive, team-oriented environment
Available Schedule (Subject to Change):Full time / 6am-6pmWeek 1: Saturday-TuesdayWeek 2: Saturday-Monday
Under the supervision of the Security Manager, the position entails protection of people and property while providing emergency medical care and security services
Fully embraces a culture of hospitality
Responds to emergency medical needs
Assess each call situation to determine best course of action
Develop and utilize triage skills to perform rapid treatment prior to arrival of Advanced Life Support (ALS)
Patrols Royal Oaks property, on foot and in vehicle
Checks buildings and fence lines; responds to intrusions and fire alarms
Responds to security situations and alarm calls; assesses and resolves problems
Prevents unauthorized access to restricted areas, escorts personnel from building after normal business hours
Notifies company personnel regarding emergency situations
Enforces correction of infractions through verbal and written warnings
Notifies law enforcement services if assistance is needed
Prepares clear, concise, and accurate reports that include daily logs and reports of incidents that occur
Maintains comprehensive record keeping of all incidents and investigations
Acts to ensure that all property removal is conducted within appropriate policy requirements; identify products, tools, and materials to prevent unauthorized removal
Perform after-hours non-emergency transportation and light maintenance
Contacts scheduled on-call Maintenance person for emergency plumbing, electrical, and HVAC repairs
Is committed to keeping confidential and sensitive information
Is responsible for issuance and maintenance of all communication radios, keys, and golf carts
Is responsible for monitoring security systems including closed circuit television, intrusion, fire, and duress alarms
Required to operate/drive a golf cart for the purpose of transporting supplies around campus as needed
This may also include transporting employees, residents and/or guests when needed
Perform other duties as assigned
Is able to assist in evacuation procedures
Under the supervision of the Security Manager, the position entails protection of people and property while providing emergency medical care and security services
Fully embraces a culture of hospitality
Responds to emergency medical needs
Assess each call situation to determine best course of action
Develop and utilize triage skills to perform rapid treatment prior to arrival of Advanced Life Support (ALS)
Patrols Royal Oaks property, on foot and in vehicle
Checks buildings and fence lines; responds to intrusions and fire alarms
Responds to security situations and alarm calls; assesses and resolves problems
Prevents unauthorized access to restricted areas, escorts personnel from building after normal business hours
Notifies company personnel regarding emergency situations
Enforces correction of infractions through verbal and written warnings
Notifies law enforcement services if assistance is needed
Prepares clear, concise, and accurate reports that include daily logs and reports of incidents that occur
Maintains comprehensive record keeping of all incidents and investigations
Acts to ensure that all property removal is conducted within appropriate policy requirements; identify products, tools, and materials to prevent unauthorized removal
Perform after-hours non-emergency transportation and light maintenance
Contacts scheduled on-call Maintenance person for emergency plumbing, electrical, and HVAC repairs
Is committed to keeping confidential and sensitive information
Is responsible for issuance and maintenance of all communication radios, keys, and golf carts
Is responsible for monitoring security systems including closed circuit television, intrusion, fire, and duress alarms
Required to operate/drive a golf cart for the purpose of transporting supplies around campus as needed
This may also include transporting employees, residents and/or guests when needed
Full understanding of residents’ rights, including the right to be free of restraints and free of abuse
Is responsible for promptly reporting to the Director of Health and Residential Services or President/CEO incidents or evidence of resident abuse or a violation of residents’ rights
Protects and promotes resident rights, including confidentially, privacy, dignity, and freedom from abuse
Maintains the comfort, privacy, confidentiality and dignity of each resident in the delivery of services
Interacts with residents in a manner that displays warmth and promotes a caring environment
Maintains confidentiality for residents to meet HIPAA guidelines
Ensures organizational and departmental policies, procedures, and guidelines, as well as federal, state, and local regulations are met and followed
Assists in maintaining a safe, neat, and clean environment
Reports all deficiencies to the appropriate person, such as equipment problems, need for repair or special needs of residents
Performs all job responsibilities in accordance with prescribed safety and infection control procedures without causing harm or risk to self, others or property
Has ability to read, understand, follow and enforce safety procedures
Attends and participates in training activities, meetings, and seminars as required
Exhibits qualities of a team player, interacts courteously and appropriately, maintains a positive attitude
Addresses problems and conflicts in a professional and respectful manner
Demonstrates excellent customer service etiquette with all levels of staff residents, and guests
Perform other duties as assigned
An essential function is defined as a function that must be performed by the incumbent to achieve desire or required outcomes
Constantly – 6 to 8 hours per day
Frequently – 3 to 6 hours per day
Occasionally – up to 3 hours per day
Rarely – less than 3 hours per day
Job description
Description:
Seeking an EMT/Security Officer for a fulfilling role in a vibrant retirement community! Provide vital care, build meaning relationships, and enjoy a supportive, team-oriented environment.
EMT/Security Officer
Starting at $18.03 an hour
Available Schedule (Subject to Change):Full time / 6am-6pmWeek 1: Saturday-TuesdayWeek 2: Saturday-Monday
Location:
Royal Oaks Retirement Community
10015 W. Royal Oak Road
Sun City, AZ 85351
Cross streets are ++th and Grand Avenue
Position Summary:
Under the supervision of the Security Manager, the position entails protection of people and property while providing emergency medical care and security services.
Brief Overview of Major Duties (please see below for full job description):
• Fully embraces a culture of hospitality.
• Responds to emergency medical needs. Assess each call situation to determine best course of action. Develop and utilize triage skills to perform rapid treatment prior to arrival of Advanced Life Support (ALS).
• Patrols Royal Oaks property, on foot and in vehicle. Checks buildings and fence lines; responds to intrusions and fire alarms.
• Responds to security situations and alarm calls; assesses and resolves problems. Prevents unauthorized access to restricted areas, escorts personnel from building after normal business hours. Notifies company personnel regarding emergency situations.
• Enforces correction of infractions through verbal and written warnings. Notifies law enforcement services if assistance is needed.
• Prepares clear, concise, and accurate reports that include daily logs and reports of incidents that occur. Maintains comprehensive record keeping of all incidents and investigations.
• Acts to ensure that all property removal is conducted within appropriate policy requirements; identify products, tools, and materials to prevent unauthorized removal.
• Perform after-hours non-emergency transportation and light maintenance.
• Contacts scheduled on-call Maintenance person for emergency plumbing, electrical, and HVAC repairs.
• Is committed to keeping confidential and sensitive information.
• Is responsible for issuance and maintenance of all communication radios, keys, and golf carts.
• Is responsible for monitoring security systems including closed circuit television, intrusion, fire, and duress alarms.
• Required to operate/drive a golf cart for the purpose of transporting supplies around campus as needed. This may also include transporting employees, residents and/or guests when needed.
• Perform other duties as assigned.
Supervisory Responsibility:
• None
Hiring Process:
• Pre-employment Drug Screening
• Criminal Background Check
• Motor Vehicle Record Check
• Adult Protective Services (APS) Registry Check
• Fingerprint Clearance Card (we can assist)
• Employment Verification
• TB Testing
• Royal Oaks is a Drug Free Workplace. Royal Oaks conducts pre-employment, random and reasonable suspicion drug testing in accordance with its drug-free workplace policy and has designated certain positions as safety-sensitive. Royal Oaks' general hiring policy does not discriminate against registered medical ********* cardholders. However, in accordance with A.R.S. 23-4+3.06 Royal Oaks may decline to employ or to continue to employ persons in safety-sensitive positions based on the results of drug testing.
We Offer The Following Benefits:
• Medical/Vision/Dental for full time positions (Aetna)
• 403(b) Retirement Plan
• FREE Fitness Program available to all staff members
• Paid Time Off
• Volunteer Time Off, donate your time to help others without dipping into your PTO
• Covered parking
• 20% off meals
• Free Starbucks Coffee
• Scholarship Program
• Employee Referral Bonus
• Free membership to onsite Fitness Facility including Olympic size indoor pool and work-out equipment
• Annual Shoe Reimbursement
• Uniform (for many positions)
• Growth opportunities!
• Many more perks!
Royal Oaks Awards:
2026 Senior Care's Best Places to Work from WeCare Connect
2026 ICAA NuStep Beacon Award / Top 25 'Best in Wellness' Senior Living Communities in North America-2021 National Association of Home Builders (NAHB), GOLD AWARD - Category 55+ Design Awards / Best Service Enriched Community on the Boards Inspirata Pointe at Royal Oaks
Requirements:
Required Skills/Abilities:
Must have the ability to make rational decisions in critical situations.
Ability to maintain consistency, diplomacy and tact in difficult or challenging situations.
Ability to maintain confidentiality and sensitive information.
Knowledge of common safety hazards and precautions to establish a safe working environment.
Proficient with Microsoft Word/Excel, Outlook and Internet.
Organized, able to multi-task, think creatively and adapt to different situations.
Must be able to complete training on computer and/or other devices.
Maintain competency in the position and knowledge of trade/industry advances and new technologies.
Must be able to effectively communicate in English with all levels of staff, residents, and guests.
Education And Experience:
Must be at least 21 years of age.
Must have a high school diploma or GED equivalent.
Must have successfully completed an approved EMT training course.
Preferably has one year of experience as an EMT.
Licenses And Certifications:
Has a current and valid Arizona Department of Health Services (AZDHS) Emergency Medical Technician (EMT) certification.
Has current and valid Fingerprint clearance card or apply for one within 20 days of hire.
Has current Basic Life Support (BLS) certification obtained in a classroom setting and in compliance with or endorsed by American Heart Association, American Red Cross, or National Safety Council guidelines.
Has current, valid driver’s license. Driving record must meet the criteria set forth by Royal Oaks’ insurance carrier.
Physical Requirements:
Is able to carry/lift/push/pull up to 50 pounds.
May need to operate a fire extinguisher.
Is able to assist in evacuation procedures.
FULL JOB DESCRIPTION
See additional Physical/Cognitive Requirements & Work Environment information below.
Position Summary:
Under the supervision of the Security Manager, the position entails protection of people and property while providing emergency medical care and security services.
Major Duties And Responsibilities:
Fully embraces a culture of hospitality.
Responds to emergency medical needs. Assess each call situation to determine best course of action. Develop and utilize triage skills to perform rapid treatment prior to arrival of Advanced Life Support (ALS).
Patrols Royal Oaks property, on foot and in vehicle. Checks buildings and fence lines; responds to intrusions and fire alarms.
Responds to security situations and alarm calls; assesses and resolves problems. Prevents unauthorized access to restricted areas, escorts personnel from building after normal business hours. Notifies company personnel regarding emergency situations.
Enforces correction of infractions through verbal and written warnings. Notifies law enforcement services if assistance is needed.
Prepares clear, concise, and accurate reports that include daily logs and reports of incidents that occur. Maintains comprehensive record keeping of all incidents and investigations.
Acts to ensure that all property removal is conducted within appropriate policy requirements; identify products, tools, and materials to prevent unauthorized removal.
Perform after-hours non-emergency transportation and light maintenance.
Contacts scheduled on-call Maintenance person for emergency plumbing, electrical, and HVAC repairs.
Is committed to keeping confidential and sensitive information.
Is responsible for issuance and maintenance of all communication radios, keys, and golf carts.
Is responsible for monitoring security systems including closed circuit television, intrusion, fire, and duress alarms.
Required to operate/drive a golf cart for the purpose of transporting supplies around campus as needed. This may also include transporting employees, residents and/or guests when needed.
Full understanding of residents’ rights, including the right to be free of restraints and free of abuse. Is responsible for promptly reporting to the Director of Health and Residential Services or President/CEO incidents or evidence of resident abuse or a violation of residents’ rights.
Protects and promotes resident rights, including confidentially, privacy, dignity, and freedom from abuse.
Maintains the comfort, privacy, confidentiality and dignity of each resident in the delivery of services. Interacts with residents in a manner that displays warmth and promotes a caring environment.
Maintains confidentiality for residents to meet HIPAA guidelines.
Ensures organizational and departmental policies, procedures, and guidelines, as well as federal, state, and local regulations are met and followed.
Assists in maintaining a safe, neat, and clean environment. Reports all deficiencies to the appropriate person, such as equipment problems, need for repair or special needs of residents.
Performs all job responsibilities in accordance with prescribed safety and infection control procedures without causing harm or risk to self, others or property.
Has ability to read, understand, follow and enforce safety procedures.
Attends and participates in training activities, meetings, and seminars as required.
Exhibits qualities of a team player, interacts courteously and appropriately, maintains a positive attitude. Addresses problems and conflicts in a professional and respectful manner.
Demonstrates excellent customer service etiquette with all levels of staff residents, and guests.
Perform other duties as assigned.
Supervisory Responsibility:
None
See Additional Physical/Cognitive Requirements & Work Environment Information Below.
Essential Function – This is an essential function of the position. An essential function is defined as a function that must be performed by the incumbent to achieve desire or required outcomes.
Constantly – 6 to 8 hours per day
Frequently – 3 to 6 hours per day
Occasionally – up to 3 hours per day
Rarely – less than 3 hours per day
Essential Functions:
Physical: climbing to include legs and arms, kneeling, lifting/moving, carrying/transporting, walking/traversing or moving, sitting/stationary position, standing/stationary position, bending, reaching forward and above shoulder level, pulling, pushing, fine manipulation (pen, using a mouse), gross/total manipulation (firm hand grasping, twisting)
Cognitive: direct others, written and oral communication, work under time constraints, concentrate amid distractions, math/calculations, ensure accuracy of details, creativity, remember names and details, problem solve, make decisions, work rapidly, examine/observe details, analytical ability, work within minimal errors, reason (make sense of things)
Environmental: inside, outside, hot, cold, change of temperature, dirty, working with others, working around others, working alone, dusty
Constant Activities:
Physical: none
Cognitive: work under time constraints, concentrate amid distractions, ensure accuracy of details, remember names and details, problem solve, make decisions, work rapidly, examine/observe details, work within minimal errors, reason (make sense of things)
Environmental: change of temperature, working with others, working around others, working alone
Frequent Activities:
Physical: walking/traversing or moving, sitting/stationary position, standing/stationary position, fine manipulation (pen, using a mouse), gross/total manipulation (firm hand grasping, twisting)
Cognitive: direct others, written and oral communication
Environmental: inside, outside, hot, cold, dry
Occasional Activities:
Physical: climbing to include arms and legs, kneeling, lifting/moving, reaching forward and above shoulder level, pulling, pushing, twisting, stooping, crawling
Cognitive Skills: math/calculations, creativity, analytical ability
Environmental: humid, high places, wet, dirty, odors, fumes, loud (equipment, surroundings), near moving mechanical parts, vibration, dusty
Rarely Performed Activities:
Physical: carrying/transporting
Cognitive Skills: none
Environmental: toxic or caustic chemicals, risk of electrical shock
Seeking an EMT/Security Officer for a fulfilling role in a vibrant retirement community!
Pre-employment Drug Screening
Criminal Background Check
Motor Vehicle Record Check
Adult Protective Services (APS) Registry Check
Must have the ability to make rational decisions in critical situations
Ability to maintain consistency, diplomacy and tact in difficult or challenging situations
Ability to maintain confidentiality and sensitive information
Knowledge of common safety hazards and precautions to establish a safe working environment
Proficient with Microsoft Word/Excel, Outlook and Internet
Organized, able to multi-task, think creatively and adapt to different situations
Must be able to complete training on computer and/or other devices
Maintain competency in the position and knowledge of trade/industry advances and new technologies
Must be able to effectively communicate in English with all levels of staff, residents, and guests
Must be at least 21 years of age
Must have a high school diploma or GED equivalent
Must have successfully completed an approved EMT training course
Preferably has one year of experience as an EMT
Has a current and valid Arizona Department of Health Services (AZDHS) Emergency Medical Technician (EMT) certification
Has current and valid Fingerprint clearance card or apply for one within 20 days of hire
Has current Basic Life Support (BLS) certification obtained in a classroom setting and in compliance with or endorsed by American Heart Association, American Red Cross, or National Safety Council guidelines
Has current, valid driver’s license
Driving record must meet the criteria set forth by Royal Oaks’ insurance carrier
Is able to carry/lift/push/pull up to 50 pounds
May need to operate a fire extinguisher
Physical: climbing to include legs and arms, kneeling, lifting/moving, carrying/transporting, walking/traversing or moving, sitting/stationary position, standing/stationary position, bending, reaching forward and above shoulder level, pulling, pushing, fine manipulation (pen, using a mouse), gross/total manipulation (firm hand grasping, twisting)
Cognitive: direct others, written and oral communication, work under time constraints, concentrate amid distractions, math/calculations, ensure accuracy of details, creativity, remember names and details, problem solve, make decisions, work rapidly, examine/observe details, analytical ability, work within minimal errors, reason (make sense of things)
Environmental: inside, outside, hot, cold, change of temperature, dirty, working with others, working around others, working alone, dusty
Cognitive: work under time constraints, concentrate amid distractions, ensure accuracy of details, remember names and details, problem solve, make decisions, work rapidly, examine/observe details, work within minimal errors, reason (make sense of things)
Environmental: change of temperature, working with others, working around others, working alone
Physical: walking/traversing or moving, sitting/stationary position, standing/stationary position, fine manipulation (pen, using a mouse), gross/total manipulation (firm hand grasping, twisting)
Cognitive: direct others, written and oral communication
Physical: climbing to include arms and legs, kneeling, lifting/moving, reaching forward and above shoulder level, pulling, pushing, twisting, stooping, crawling
Cognitive Skills: math/calculations, creativity, analytical ability
Environmental: humid, high places, wet, dirty, odors, fumes, loud (equipment, surroundings), near moving mechanical parts, vibration, dusty
Cognitive Skills: none
Environmental: toxic or caustic chemicals, risk of electrical shock
Benefits
Starting at $18.03 an hour
Medical/Vision/Dental for full time positions (Aetna)
403(b) Retirement Plan
FREE Fitness Program available to all staff members
Paid Time Off
Volunteer Time Off, donate your time to help others without dipping into your PTO
Covered parking
20% off meals
Free Starbucks Coffee
Scholarship Program
Employee Referral Bonus
Free membership to onsite Fitness Facility including Olympic size indoor pool and work-out equipment
Annual Shoe Reimbursement
Uniform (for many positions)
Growth opportunities!
Many more perks!
Responsibilities
Provide vital care, build meaning relationships, and enjoy a supportive, team-oriented environment
Available Schedule (Subject to Change):Full time / 6am-6pmWeek 1: Saturday-TuesdayWeek 2: Saturday-Monday
Under the supervision of the Security Manager, the position entails protection of people and property while providing emergency medical care and security services
Fully embraces a culture of hospitality
Responds to emergency medical needs
Assess each call situation to determine best course of action
Develop and utilize triage skills to perform rapid treatment prior to arrival of Advanced Life Support (ALS)
Patrols Royal Oaks property, on foot and in vehicle
Checks buildings and fence lines; responds to intrusions and fire alarms
Responds to security situations and alarm calls; assesses and resolves problems
Prevents unauthorized access to restricted areas, escorts personnel from building after normal business hours
Notifies company personnel regarding emergency situations
Enforces correction of infractions through verbal and written warnings
Notifies law enforcement services if assistance is needed
Prepares clear, concise, and accurate reports that include daily logs and reports of incidents that occur
Maintains comprehensive record keeping of all incidents and investigations
Acts to ensure that all property removal is conducted within appropriate policy requirements; identify products, tools, and materials to prevent unauthorized removal
Perform after-hours non-emergency transportation and light maintenance
Contacts scheduled on-call Maintenance person for emergency plumbing, electrical, and HVAC repairs
Is committed to keeping confidential and sensitive information
Is responsible for issuance and maintenance of all communication radios, keys, and golf carts
Is responsible for monitoring security systems including closed circuit television, intrusion, fire, and duress alarms
Required to operate/drive a golf cart for the purpose of transporting supplies around campus as needed
This may also include transporting employees, residents and/or guests when needed
Perform other duties as assigned
Is able to assist in evacuation procedures
Under the supervision of the Security Manager, the position entails protection of people and property while providing emergency medical care and security services
Fully embraces a culture of hospitality
Responds to emergency medical needs
Assess each call situation to determine best course of action
Develop and utilize triage skills to perform rapid treatment prior to arrival of Advanced Life Support (ALS)
Patrols Royal Oaks property, on foot and in vehicle
Checks buildings and fence lines; responds to intrusions and fire alarms
Responds to security situations and alarm calls; assesses and resolves problems
Prevents unauthorized access to restricted areas, escorts personnel from building after normal business hours
Notifies company personnel regarding emergency situations
Enforces correction of infractions through verbal and written warnings
Notifies law enforcement services if assistance is needed
Prepares clear, concise, and accurate reports that include daily logs and reports of incidents that occur
Maintains comprehensive record keeping of all incidents and investigations
Acts to ensure that all property removal is conducted within appropriate policy requirements; identify products, tools, and materials to prevent unauthorized removal
Perform after-hours non-emergency transportation and light maintenance
Contacts scheduled on-call Maintenance person for emergency plumbing, electrical, and HVAC repairs
Is committed to keeping confidential and sensitive information
Is responsible for issuance and maintenance of all communication radios, keys, and golf carts
Is responsible for monitoring security systems including closed circuit television, intrusion, fire, and duress alarms
Required to operate/drive a golf cart for the purpose of transporting supplies around campus as needed
This may also include transporting employees, residents and/or guests when needed
Full understanding of residents’ rights, including the right to be free of restraints and free of abuse
Is responsible for promptly reporting to the Director of Health and Residential Services or President/CEO incidents or evidence of resident abuse or a violation of residents’ rights
Protects and promotes resident rights, including confidentially, privacy, dignity, and freedom from abuse
Maintains the comfort, privacy, confidentiality and dignity of each resident in the delivery of services
Interacts with residents in a manner that displays warmth and promotes a caring environment
Maintains confidentiality for residents to meet HIPAA guidelines
Ensures organizational and departmental policies, procedures, and guidelines, as well as federal, state, and local regulations are met and followed
Assists in maintaining a safe, neat, and clean environment
Reports all deficiencies to the appropriate person, such as equipment problems, need for repair or special needs of residents
Performs all job responsibilities in accordance with prescribed safety and infection control procedures without causing harm or risk to self, others or property
Has ability to read, understand, follow and enforce safety procedures
Attends and participates in training activities, meetings, and seminars as required
Exhibits qualities of a team player, interacts courteously and appropriately, maintains a positive attitude
Addresses problems and conflicts in a professional and respectful manner
Demonstrates excellent customer service etiquette with all levels of staff residents, and guests
Perform other duties as assigned
An essential function is defined as a function that must be performed by the incumbent to achieve desire or required outcomes
Constantly – 6 to 8 hours per day
Frequently – 3 to 6 hours per day
Occasionally – up to 3 hours per day
Rarely – less than 3 hours per day
Job description
Description:
Seeking an EMT/Security Officer for a fulfilling role in a vibrant retirement community! Provide vital care, build meaning relationships, and enjoy a supportive, team-oriented environment.
EMT/Security Officer
Starting at $18.03 an hour
Available Schedule (Subject to Change):Full time / 6am-6pmWeek 1: Saturday-TuesdayWeek 2: Saturday-Monday
Location:
Royal Oaks Retirement Community
10015 W. Royal Oak Road
Sun City, AZ 85351
Cross streets are ++th and Grand Avenue
Position Summary:
Under the supervision of the Security Manager, the position entails protection of people and property while providing emergency medical care and security services.
Brief Overview of Major Duties (please see below for full job description):
• Fully embraces a culture of hospitality.
• Responds to emergency medical needs. Assess each call situation to determine best course of action. Develop and utilize triage skills to perform rapid treatment prior to arrival of Advanced Life Support (ALS).
• Patrols Royal Oaks property, on foot and in vehicle. Checks buildings and fence lines; responds to intrusions and fire alarms.
• Responds to security situations and alarm calls; assesses and resolves problems. Prevents unauthorized access to restricted areas, escorts personnel from building after normal business hours. Notifies company personnel regarding emergency situations.
• Enforces correction of infractions through verbal and written warnings. Notifies law enforcement services if assistance is needed.
• Prepares clear, concise, and accurate reports that include daily logs and reports of incidents that occur. Maintains comprehensive record keeping of all incidents and investigations.
• Acts to ensure that all property removal is conducted within appropriate policy requirements; identify products, tools, and materials to prevent unauthorized removal.
• Perform after-hours non-emergency transportation and light maintenance.
• Contacts scheduled on-call Maintenance person for emergency plumbing, electrical, and HVAC repairs.
• Is committed to keeping confidential and sensitive information.
• Is responsible for issuance and maintenance of all communication radios, keys, and golf carts.
• Is responsible for monitoring security systems including closed circuit television, intrusion, fire, and duress alarms.
• Required to operate/drive a golf cart for the purpose of transporting supplies around campus as needed. This may also include transporting employees, residents and/or guests when needed.
• Perform other duties as assigned.
Supervisory Responsibility:
• None
Hiring Process:
• Pre-employment Drug Screening
• Criminal Background Check
• Motor Vehicle Record Check
• Adult Protective Services (APS) Registry Check
• Fingerprint Clearance Card (we can assist)
• Employment Verification
• TB Testing
• Royal Oaks is a Drug Free Workplace. Royal Oaks conducts pre-employment, random and reasonable suspicion drug testing in accordance with its drug-free workplace policy and has designated certain positions as safety-sensitive. Royal Oaks' general hiring policy does not discriminate against registered medical ********* cardholders. However, in accordance with A.R.S. 23-4+3.06 Royal Oaks may decline to employ or to continue to employ persons in safety-sensitive positions based on the results of drug testing.
We Offer The Following Benefits:
• Medical/Vision/Dental for full time positions (Aetna)
• 403(b) Retirement Plan
• FREE Fitness Program available to all staff members
• Paid Time Off
• Volunteer Time Off, donate your time to help others without dipping into your PTO
• Covered parking
• 20% off meals
• Free Starbucks Coffee
• Scholarship Program
• Employee Referral Bonus
• Free membership to onsite Fitness Facility including Olympic size indoor pool and work-out equipment
• Annual Shoe Reimbursement
• Uniform (for many positions)
• Growth opportunities!
• Many more perks!
Royal Oaks Awards:
2026 Senior Care's Best Places to Work from WeCare Connect
2026 ICAA NuStep Beacon Award / Top 25 'Best in Wellness' Senior Living Communities in North America-2021 National Association of Home Builders (NAHB), GOLD AWARD - Category 55+ Design Awards / Best Service Enriched Community on the Boards Inspirata Pointe at Royal Oaks
Requirements:
Required Skills/Abilities:
Must have the ability to make rational decisions in critical situations.
Ability to maintain consistency, diplomacy and tact in difficult or challenging situations.
Ability to maintain confidentiality and sensitive information.
Knowledge of common safety hazards and precautions to establish a safe working environment.
Proficient with Microsoft Word/Excel, Outlook and Internet.
Organized, able to multi-task, think creatively and adapt to different situations.
Must be able to complete training on computer and/or other devices.
Maintain competency in the position and knowledge of trade/industry advances and new technologies.
Must be able to effectively communicate in English with all levels of staff, residents, and guests.
Education And Experience:
Must be at least 21 years of age.
Must have a high school diploma or GED equivalent.
Must have successfully completed an approved EMT training course.
Preferably has one year of experience as an EMT.
Licenses And Certifications:
Has a current and valid Arizona Department of Health Services (AZDHS) Emergency Medical Technician (EMT) certification.
Has current and valid Fingerprint clearance card or apply for one within 20 days of hire.
Has current Basic Life Support (BLS) certification obtained in a classroom setting and in compliance with or endorsed by American Heart Association, American Red Cross, or National Safety Council guidelines.
Has current, valid driver’s license. Driving record must meet the criteria set forth by Royal Oaks’ insurance carrier.
Physical Requirements:
Is able to carry/lift/push/pull up to 50 pounds.
May need to operate a fire extinguisher.
Is able to assist in evacuation procedures.
FULL JOB DESCRIPTION
See additional Physical/Cognitive Requirements & Work Environment information below.
Position Summary:
Under the supervision of the Security Manager, the position entails protection of people and property while providing emergency medical care and security services.
Major Duties And Responsibilities:
Fully embraces a culture of hospitality.
Responds to emergency medical needs. Assess each call situation to determine best course of action. Develop and utilize triage skills to perform rapid treatment prior to arrival of Advanced Life Support (ALS).
Patrols Royal Oaks property, on foot and in vehicle. Checks buildings and fence lines; responds to intrusions and fire alarms.
Responds to security situations and alarm calls; assesses and resolves problems. Prevents unauthorized access to restricted areas, escorts personnel from building after normal business hours. Notifies company personnel regarding emergency situations.
Enforces correction of infractions through verbal and written warnings. Notifies law enforcement services if assistance is needed.
Prepares clear, concise, and accurate reports that include daily logs and reports of incidents that occur. Maintains comprehensive record keeping of all incidents and investigations.
Acts to ensure that all property removal is conducted within appropriate policy requirements; identify products, tools, and materials to prevent unauthorized removal.
Perform after-hours non-emergency transportation and light maintenance.
Contacts scheduled on-call Maintenance person for emergency plumbing, electrical, and HVAC repairs.
Is committed to keeping confidential and sensitive information.
Is responsible for issuance and maintenance of all communication radios, keys, and golf carts.
Is responsible for monitoring security systems including closed circuit television, intrusion, fire, and duress alarms.
Required to operate/drive a golf cart for the purpose of transporting supplies around campus as needed. This may also include transporting employees, residents and/or guests when needed.
Full understanding of residents’ rights, including the right to be free of restraints and free of abuse. Is responsible for promptly reporting to the Director of Health and Residential Services or President/CEO incidents or evidence of resident abuse or a violation of residents’ rights.
Protects and promotes resident rights, including confidentially, privacy, dignity, and freedom from abuse.
Maintains the comfort, privacy, confidentiality and dignity of each resident in the delivery of services. Interacts with residents in a manner that displays warmth and promotes a caring environment.
Maintains confidentiality for residents to meet HIPAA guidelines.
Ensures organizational and departmental policies, procedures, and guidelines, as well as federal, state, and local regulations are met and followed.
Assists in maintaining a safe, neat, and clean environment. Reports all deficiencies to the appropriate person, such as equipment problems, need for repair or special needs of residents.
Performs all job responsibilities in accordance with prescribed safety and infection control procedures without causing harm or risk to self, others or property.
Has ability to read, understand, follow and enforce safety procedures.
Attends and participates in training activities, meetings, and seminars as required.
Exhibits qualities of a team player, interacts courteously and appropriately, maintains a positive attitude. Addresses problems and conflicts in a professional and respectful manner.
Demonstrates excellent customer service etiquette with all levels of staff residents, and guests.
Perform other duties as assigned.
Supervisory Responsibility:
None
See Additional Physical/Cognitive Requirements & Work Environment Information Below.
Essential Function – This is an essential function of the position. An essential function is defined as a function that must be performed by the incumbent to achieve desire or required outcomes.
Constantly – 6 to 8 hours per day
Frequently – 3 to 6 hours per day
Occasionally – up to 3 hours per day
Rarely – less than 3 hours per day
Essential Functions:
Physical: climbing to include legs and arms, kneeling, lifting/moving, carrying/transporting, walking/traversing or moving, sitting/stationary position, standing/stationary position, bending, reaching forward and above shoulder level, pulling, pushing, fine manipulation (pen, using a mouse), gross/total manipulation (firm hand grasping, twisting)
Cognitive: direct others, written and oral communication, work under time constraints, concentrate amid distractions, math/calculations, ensure accuracy of details, creativity, remember names and details, problem solve, make decisions, work rapidly, examine/observe details, analytical ability, work within minimal errors, reason (make sense of things)
Environmental: inside, outside, hot, cold, change of temperature, dirty, working with others, working around others, working alone, dusty
Constant Activities:
Physical: none
Cognitive: work under time constraints, concentrate amid distractions, ensure accuracy of details, remember names and details, problem solve, make decisions, work rapidly, examine/observe details, work within minimal errors, reason (make sense of things)
Environmental: change of temperature, working with others, working around others, working alone
Frequent Activities:
Physical: walking/traversing or moving, sitting/stationary position, standing/stationary position, fine manipulation (pen, using a mouse), gross/total manipulation (firm hand grasping, twisting)
Cognitive: direct others, written and oral communication
Environmental: inside, outside, hot, cold, dry
Occasional Activities:
Physical: climbing to include arms and legs, kneeling, lifting/moving, reaching forward and above shoulder level, pulling, pushing, twisting, stooping, crawling
Cognitive Skills: math/calculations, creativity, analytical ability
Environmental: humid, high places, wet, dirty, odors, fumes, loud (equipment, surroundings), near moving mechanical parts, vibration, dusty
Rarely Performed Activities:
Physical: carrying/transporting
Cognitive Skills: none
Environmental: toxic or caustic chemicals, risk of electrical shock
💡 Quick Summary
Seeking a career-building opportunity? The Emergency Medical Technician |EMT| | Security Officer position is now open for candidates interested in the Security Guard Jobs sector. This role in Sun City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Security Guard Jobs is a plus.
