Job Description
Full job description
Real Futures has mutually respectful relationships with Aboriginal Elders, Traditional Owners, employers, Government and service providers.
The Employment Consultant (OGS/PPS) plays a vital role in supporting Real Futures’ mission to empower Aboriginal and Torres Strait Islander peoples through sustainable
employment opportunities.
This is a role where you can make a real difference in your own community.
This role provides service to Aspirants in our Logan and Fortitude Valley offices.
What will you be doing?
Provide case management for aspirants receiving Ongoing Support and Post Placement Support services
Build and maintain positive relationships with employers
Conduct workplace visits
Maintain regular contact with aspirants, offering mentoring, motivation, and guidance
Refer, book, and complete Ongoing Support Assessments with assigned assessors
Collect and record all required evidence to support and process employment outcomes
Utilise JobAccess and the Supported Wage System
Prepare and submit accurate documentation for Ongoing and Post Placement Support outcomes
Maintain detailed and compliant case notes in Job Ready Live
Ensure all activities comply with IEA Agreement, WHS, and organisational policies and procedures
Who are we looking for?
Someone who as the ability to overcome objections and break down employment barriers that exist for people
Ability to deliver efficient and effective strategies to positively engage with employers and build sustainable relationships
Awareness of vulnerabilities and the positive effects of employment
Effective problem solving and conflict resolution skills
An understanding or ability to learn how to work with potential employers to source employment
Well-developed problem-solving skills
Being a part of the Real Futures team, you will be provided with a wide range of benefits including:
Personal and professional development opportunities
Rewarding and supportive culture
Birthday leave and diversity leave
Frequent training and support to excel in the role
Free Employee Assistance Program
Access to novated car leasing
Engage Wellbeing and Recognition Centre (Move, Munch, Money and Mind)
To be considered:
Have full working rights in Australia
Have a current driver’s licence and a comprehensively insured vehicle
Complete an Australia History Criminal Check
Have a current Working with Children Check or willing to obtain a Working with Children Check before employment
Ability to work Monday to Friday - 8:30am to 5:00pm
Please note that people with a criminal record are not automatically barred from applying for this position, rather the relevance will be considered as it applies to our industry.
About AKG:
AKG is an innovative employment services, community, health and education provider, underpinned by a unique partnership model.
Our family of businesses work together to empower individuals and communities, with a particular focus on disadvantaged communities including First Nations, youth and people living with a disability.
At AKG we are empowered by our diversity. AKG are committed to providing a work environment where everyone is included, treated fairly and with respect. AKG encourages applications from people of all ages, nationalities, abilities, and cultures including Australian Defence Force Veterans and their Families, Aboriginal & Torres Strait Islander People, the LGBTQI+ community and people with a disability.
If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact our talent team via email recruitment@akgaustralia.com.au or 07 3727 1306.
Company Overview
We empower people through employment, health and education, enabling them to thrive in their communities.
Real Futures has mutually respectful relationships with Aboriginal Elders, Traditional Owners, employers, Government and service providers.
The Employment Consultant (OGS/PPS) plays a vital role in supporting Real Futures’ mission to empower Aboriginal and Torres Strait Islander peoples through sustainable
employment opportunities.
This is a role where you can make a real difference in your own community.
This role provides service to Aspirants in our Logan and Fortitude Valley offices.
What will you be doing?
Provide case management for aspirants receiving Ongoing Support and Post Placement Support services
Build and maintain positive relationships with employers
Conduct workplace visits
Maintain regular contact with aspirants, offering mentoring, motivation, and guidance
Refer, book, and complete Ongoing Support Assessments with assigned assessors
Collect and record all required evidence to support and process employment outcomes
Utilise JobAccess and the Supported Wage System
Prepare and submit accurate documentation for Ongoing and Post Placement Support outcomes
Maintain detailed and compliant case notes in Job Ready Live
Ensure all activities comply with IEA Agreement, WHS, and organisational policies and procedures
Who are we looking for?
Someone who as the ability to overcome objections and break down employment barriers that exist for people
Ability to deliver efficient and effective strategies to positively engage with employers and build sustainable relationships
Awareness of vulnerabilities and the positive effects of employment
Effective problem solving and conflict resolution skills
An understanding or ability to learn how to work with potential employers to source employment
Well-developed problem-solving skills
Being a part of the Real Futures team, you will be provided with a wide range of benefits including:
Personal and professional development opportunities
Rewarding and supportive culture
Birthday leave and diversity leave
Frequent training and support to excel in the role
Free Employee Assistance Program
Access to novated car leasing
Engage Wellbeing and Recognition Centre (Move, Munch, Money and Mind)
To be considered:
Have full working rights in Australia
Have a current driver’s licence and a comprehensively insured vehicle
Complete an Australia History Criminal Check
Have a current Working with Children Check or willing to obtain a Working with Children Check before employment
Ability to work Monday to Friday - 8:30am to 5:00pm
Please note that people with a criminal record are not automatically barred from applying for this position, rather the relevance will be considered as it applies to our industry.
About AKG:
AKG is an innovative employment services, community, health and education provider, underpinned by a unique partnership model.
Our family of businesses work together to empower individuals and communities, with a particular focus on disadvantaged communities including First Nations, youth and people living with a disability.
At AKG we are empowered by our diversity. AKG are committed to providing a work environment where everyone is included, treated fairly and with respect. AKG encourages applications from people of all ages, nationalities, abilities, and cultures including Australian Defence Force Veterans and their Families, Aboriginal & Torres Strait Islander People, the LGBTQI+ community and people with a disability.
If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact our talent team via email recruitment@akgaustralia.com.au or 07 3727 1306.
Company Overview
We empower people through employment, health and education, enabling them to thrive in their communities.
💡 Quick Summary
Seeking a career-building opportunity? The Employment Consultant position is now open for candidates interested in the Customer Care Executive sector. This role in Logan Central offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.