Job Description
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, *** (includes pregnancy, childbirth, breastfeeding and related medical conditions), and ****** orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Position Details
Job Code #:
JC-504678
Position #(s):
280-XXXXXX
Working Title:
Disabled Veterans' Outreach Program Specialist
Classification:
EMPLOYMENT PROGRAM REPRESENTATIVE
$4,055.00 - $4,837.00 A
$4,390.00 - $5,495.00 B
$5,041.00 - $6,310.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Los Angeles County
Telework:
In Office
Job Type:
Permanent, Full Time
Work Shift:
8:00am - 5:00pm
Work Week:
Monday - Friday
Department Information
The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
Department Website: http://www.edd.ca.gov
Job Description And Duties
Are you passionate about supporting veterans in their journey to meaningful employment? Are you a Veteran or eligible spouse (as defined in Title 38, United States Code, Section 4101) that wants to assist Veterans get back into the workforce? Can you translate military jargon into civilian terms? We are seeking a dedicated Veteran or eligible spouse to provide individualized career and training-related services to veterans and eligible persons with significant barriers to employment through case management processes. You would promote the Employment Development Department (EDD), Jobs for Veterans State Grants (JVSG) and Workforce Services (WS) programs by providing employment services with the maximum emphasis directed toward serving veterans who are economically or educationally disadvantaged.
Under general supervision, Disabled Veterans' Outreach Program (DVOP) specialist will perform the duties, roles and responsibilities as described and mandated in U.S.C. Title 38, chapters 41 and 42.
By utilizing a collaborative team approach with America's Job Center of California staff, the DVOP must provide intensive services only to veterans and other eligible client that are eligible to receive DVOP specialist services as described in the current Veterans Program Letter's (VPL's) and Training and Employment Guidance Letter's (TEGL's). These clients may receive staff assisted services in conjunction with intensive services to provide veterans and other eligible clients the means to accomplish their employment goals.
Position exists at 5301 Whittier Blvd., 2nd Floor Los Angeles, CA 90022 ARU 122
If you have questions about the actual position, please contact the “Hiring Unit Contact” listed below under Contact Information.
Per the Governor's Office of California, the Employment Development Department is considered an essential department. The position requires local in-person workload, though some telework may be available. This position's office follows the recommended safety guidance from the California Department of Public Health (CDPH) and the Center of Disease Control (CDC).
You will find additional information about the job in the Duty Statement .
Special Requirements
Must be a Qualified Veteran or Eligible Spouse. Applicants must submit a completed and signed STD 678. Must be a qualified Veteran. Include a copy of your DD214, Certificate of Release or Discharge from Active Duty. Candidates must pass a background check.
It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov .
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If You Are Unable To Apply Electronically Through Your CalCareer Account, Please Mail a Completed And Signed State Examination/Employment Application STD Form 678 And Application Package To The Mailing Address Provided In The “Application Instructions’ Section Below And Ensure The Following:
• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.
• Must provide a completed State Application (STD 678), DD214, and college transcripts and/or copy of diploma.
Examination/Assessment
To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.
Click the examination link below for more information and to take the exam:
Employment Program Representative Bulletin
For more information about the State hiring process, click here . To watch tutorials on how to apply for a State job, click here .
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/12/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including Your Examination/Employment Application (STD 678) And Applicable Or Required Documents) Must Be Submitted To Apply For This Job Posting. Application Packages May Be Submitted Electronically Through Your CalCareer Account At Www.CalCareers.ca.gov. When Submitting Your Application In Hard Copy, a Completed Copy Of The Application Package Listing Must Be Included. If You Choose To Not Apply Electronically, a Hard Copy Application Package May Be Submitted Through An Alternative Method Listed Below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Employment Development Department
Mail In Address
Attn: Job Control #504678
Human Resource Services Division, MIC 54
PO Box 826880
Sacramento , CA 94280-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Employment Development Department
Drop Off Address
Attn: Job Control #504678
EDD/Human Resource Services Division
1416 9th Street, 1st floor lobby
Sacramento , CA 95814
08:00 AM - 04:30 PM
Required Application Package Documents
The Following Items Are Required To Be Submitted With Your Application. Applicants Who Do Not Submit The Required Items Timely May Not Be Considered For This Job:
• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Degree and/or School Transcripts
• Statement of Qualifications - A Statement of Qualifications (SOQ) is Required. Please see “Statement of Qualifications Requirements” section for more information about the SOQ.
• Other - A DD 214 is required and must be included. Must be a qualified Veteran or eligible spouse. Applicants must submit a completed and signed STD 678. Include a copy of your DD214, Certificate of Release or Discharge from Active Duty. Candidates must pass a background check and provide college transcripts. Applications received without the required forms will not be considered.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, *** (includes pregnancy, childbirth, breastfeeding and related medical conditions), and ****** orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Position Details
Job Code #:
JC-504678
Position #(s):
280-XXXXXX
Working Title:
Disabled Veterans' Outreach Program Specialist
Classification:
EMPLOYMENT PROGRAM REPRESENTATIVE
$4,055.00 - $4,837.00 A
$4,390.00 - $5,495.00 B
$5,041.00 - $6,310.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Los Angeles County
Telework:
In Office
Job Type:
Permanent, Full Time
Work Shift:
8:00am - 5:00pm
Work Week:
Monday - Friday
Department Information
The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
Department Website: http://www.edd.ca.gov
Job Description And Duties
Are you passionate about supporting veterans in their journey to meaningful employment? Are you a Veteran or eligible spouse (as defined in Title 38, United States Code, Section 4101) that wants to assist Veterans get back into the workforce? Can you translate military jargon into civilian terms? We are seeking a dedicated Veteran or eligible spouse to provide individualized career and training-related services to veterans and eligible persons with significant barriers to employment through case management processes. You would promote the Employment Development Department (EDD), Jobs for Veterans State Grants (JVSG) and Workforce Services (WS) programs by providing employment services with the maximum emphasis directed toward serving veterans who are economically or educationally disadvantaged.
Under general supervision, Disabled Veterans' Outreach Program (DVOP) specialist will perform the duties, roles and responsibilities as described and mandated in U.S.C. Title 38, chapters 41 and 42.
By utilizing a collaborative team approach with America's Job Center of California staff, the DVOP must provide intensive services only to veterans and other eligible client that are eligible to receive DVOP specialist services as described in the current Veterans Program Letter's (VPL's) and Training and Employment Guidance Letter's (TEGL's). These clients may receive staff assisted services in conjunction with intensive services to provide veterans and other eligible clients the means to accomplish their employment goals.
Position exists at 5301 Whittier Blvd., 2nd Floor Los Angeles, CA 90022 ARU 122
If you have questions about the actual position, please contact the “Hiring Unit Contact” listed below under Contact Information.
Per the Governor's Office of California, the Employment Development Department is considered an essential department. The position requires local in-person workload, though some telework may be available. This position's office follows the recommended safety guidance from the California Department of Public Health (CDPH) and the Center of Disease Control (CDC).
You will find additional information about the job in the Duty Statement .
Special Requirements
Must be a Qualified Veteran or Eligible Spouse. Applicants must submit a completed and signed STD 678. Must be a qualified Veteran. Include a copy of your DD214, Certificate of Release or Discharge from Active Duty. Candidates must pass a background check.
It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov .
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If You Are Unable To Apply Electronically Through Your CalCareer Account, Please Mail a Completed And Signed State Examination/Employment Application STD Form 678 And Application Package To The Mailing Address Provided In The “Application Instructions’ Section Below And Ensure The Following:
• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.
• Must provide a completed State Application (STD 678), DD214, and college transcripts and/or copy of diploma.
Examination/Assessment
To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.
Click the examination link below for more information and to take the exam:
Employment Program Representative Bulletin
For more information about the State hiring process, click here . To watch tutorials on how to apply for a State job, click here .
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/12/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including Your Examination/Employment Application (STD 678) And Applicable Or Required Documents) Must Be Submitted To Apply For This Job Posting. Application Packages May Be Submitted Electronically Through Your CalCareer Account At Www.CalCareers.ca.gov. When Submitting Your Application In Hard Copy, a Completed Copy Of The Application Package Listing Must Be Included. If You Choose To Not Apply Electronically, a Hard Copy Application Package May Be Submitted Through An Alternative Method Listed Below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Employment Development Department
Mail In Address
Attn: Job Control #504678
Human Resource Services Division, MIC 54
PO Box 826880
Sacramento , CA 94280-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Employment Development Department
Drop Off Address
Attn: Job Control #504678
EDD/Human Resource Services Division
1416 9th Street, 1st floor lobby
Sacramento , CA 95814
08:00 AM - 04:30 PM
Required Application Package Documents
The Following Items Are Required To Be Submitted With Your Application. Applicants Who Do Not Submit The Required Items Timely May Not Be Considered For This Job:
• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Degree and/or School Transcripts
• Statement of Qualifications - A Statement of Qualifications (SOQ) is Required. Please see “Statement of Qualifications Requirements” section for more information about the SOQ.
• Other - A DD 214 is required and must be included. Must be a qualified Veteran or eligible spouse. Applicants must submit a completed and signed STD 678. Include a copy of your DD214, Certificate of Release or Discharge from Active Duty. Candidates must pass a background check and provide college transcripts. Applications received without the required forms will not be considered.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
💡 Quick Summary
Seeking a career-building opportunity? The EMPLOYMENT PROGRAM REPRESENTATIVE position is now open for candidates interested in the Back Office Jobs sector. This role in Los Angeles offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
