Job Description
Position Purpose:
To perform the mission within KYC Operations department independent from the front office
To ensure high quality services delivery standards enhancing client satisfaction by duly performing activities within prescribed TAT & ensuring compliance with applicable regulations.
Responsibilities
Direct Responsibilities
Process Initiation
Initiate the onboarding or recertification process or a targeted file update in case of trigger event
Determine the due diligence corresponding to the client segment, including local regulatory requirements applicable in secondary sites in case of a multisite client
Information and Documentation collection
Collect and record required information and documents from internal databases, external sources, and the client (possibly via the Relationship Manager)
Check the consistency, validity and completeness of collected information and documents
Check all the appropriate names against Sanctions and PEP lists as well as any other applicable lists
Perform adverse information searches and assess their materiality
Require relevant stakeholders’ intervention in case of positive hits, other higher risk cases, or missing or inconsistent data
Efficient & effective coordination with all internal teams
Communicate and coordinate with all internal functions involved in the process, such as Data Officer, Data Controller, Screener, Investigator, Senior KYC Officer, etc.
Oversee internal teams involved with the process and ensure defined KPIs are met
Coordinate prioritization of multi-site and cross-border onboarding and related matters amongst onboarding teams around the globe
Risk Assessment
Feed the scoring system with required data. Run scoring (if not automated ) and file the score and resulting risk level
Require the qualitative assessment from the Relationship Manager (When applicable)
Decision
Coordinate the onboarding or recertification decision process
Prepare and submit the file to Business Management, Compliance, or a Client Acceptance Committee, as appropriate
Record the decision and monitor the approval conditions, if any
Other Responsibilities
Adherence to policies and procedures
Ensure due diligence with local and group regulations.
KYC recertification in accordance with Local regulations and company procedures
Ensure data quality & data integrity of client records.
Effective coordination & control over outsource activities following set timelines
Active follow up for pending documentation & discrepancy management
Safe keeping of clients documents
Strict adherence to turn around time standards
Proactive coordination with businesses, branches, compliance and other teams
Anti-Money Laundering / Financial Sanctions (“AML/FS”) related duties
Operations are an integral part of the control framework including for AML/FS topics. In that respect, in performing your role you are expected to ensure adherence to AML/FS-related Group Policies and execution of associated operational controls, and to promptly escalate any resulting hit for analysis and decision to the relevant authority.
Contributing Responsibilities:
End to End Lead Time
Zero Overdue
Overall Client Experience
Qualifications:
Technical & Behavioral Competencies
Hard Skills & Knowledge
Experience in any of the following areas preferred:
o KYC and AML requirements
o Regulatory requirements
o KYC Advisory and Compliance
o Financial Markets Regulator
Excellent analytical and problem solving skills (Project Management experience is a plus)
Proficient with Microsoft Excel
History of achievements in similar roles
Soft Skills
Ability to work collaboratively across functions
Highly motivated to uplift client experience
Advanced communication skills - face to face, verbal, and written
Excellent interpersonal skills
Self-motivated and rigorous to ensure quality
Ability to work under pressure and tight deadlines
To perform the mission within KYC Operations department independent from the front office
To ensure high quality services delivery standards enhancing client satisfaction by duly performing activities within prescribed TAT & ensuring compliance with applicable regulations.
Responsibilities
Direct Responsibilities
Process Initiation
Initiate the onboarding or recertification process or a targeted file update in case of trigger event
Determine the due diligence corresponding to the client segment, including local regulatory requirements applicable in secondary sites in case of a multisite client
Information and Documentation collection
Collect and record required information and documents from internal databases, external sources, and the client (possibly via the Relationship Manager)
Check the consistency, validity and completeness of collected information and documents
Check all the appropriate names against Sanctions and PEP lists as well as any other applicable lists
Perform adverse information searches and assess their materiality
Require relevant stakeholders’ intervention in case of positive hits, other higher risk cases, or missing or inconsistent data
Efficient & effective coordination with all internal teams
Communicate and coordinate with all internal functions involved in the process, such as Data Officer, Data Controller, Screener, Investigator, Senior KYC Officer, etc.
Oversee internal teams involved with the process and ensure defined KPIs are met
Coordinate prioritization of multi-site and cross-border onboarding and related matters amongst onboarding teams around the globe
Risk Assessment
Feed the scoring system with required data. Run scoring (if not automated ) and file the score and resulting risk level
Require the qualitative assessment from the Relationship Manager (When applicable)
Decision
Coordinate the onboarding or recertification decision process
Prepare and submit the file to Business Management, Compliance, or a Client Acceptance Committee, as appropriate
Record the decision and monitor the approval conditions, if any
Other Responsibilities
Adherence to policies and procedures
Ensure due diligence with local and group regulations.
KYC recertification in accordance with Local regulations and company procedures
Ensure data quality & data integrity of client records.
Effective coordination & control over outsource activities following set timelines
Active follow up for pending documentation & discrepancy management
Safe keeping of clients documents
Strict adherence to turn around time standards
Proactive coordination with businesses, branches, compliance and other teams
Anti-Money Laundering / Financial Sanctions (“AML/FS”) related duties
Operations are an integral part of the control framework including for AML/FS topics. In that respect, in performing your role you are expected to ensure adherence to AML/FS-related Group Policies and execution of associated operational controls, and to promptly escalate any resulting hit for analysis and decision to the relevant authority.
Contributing Responsibilities:
End to End Lead Time
Zero Overdue
Overall Client Experience
Qualifications:
Technical & Behavioral Competencies
Hard Skills & Knowledge
Experience in any of the following areas preferred:
o KYC and AML requirements
o Regulatory requirements
o KYC Advisory and Compliance
o Financial Markets Regulator
Excellent analytical and problem solving skills (Project Management experience is a plus)
Proficient with Microsoft Excel
History of achievements in similar roles
Soft Skills
Ability to work collaboratively across functions
Highly motivated to uplift client experience
Advanced communication skills - face to face, verbal, and written
Excellent interpersonal skills
Self-motivated and rigorous to ensure quality
Ability to work under pressure and tight deadlines
💡 Quick Summary
Seeking a career-building opportunity? The End To End KYC Operations | Large Multinational Bank position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.