End User Computing Engineer

Job description

The Ministry plays a crucial role in shaping a safer, more prosperous, and sustainable future for New Zealanders.

End User Computing (EUC) Engineer*

Key Responsibilities:

• Maintain end user computing solutions to meet the evolving needs of our organization.

• Collaborate effectively with cross-functional teams to drive initiatives forward.

Main Accountabilities:

• Service desk management.

• Incident management and resolution.

• Desktop support.

• Customer service.

Requirements:

• ITIL Foundations V4 certification.

• Proven ability to build and maintain strong client rapport and advocacy.

• Sound experience in the application of ITIL methodologies and demonstrable experience in developing processes and procedures around ITIL.

Benefits:

• Flexible work options.

• Rainbow Tick accreditation.

• Diverse and inclusive culture.