End-User Support Executive – Technical Helpdesk

Location: Mohali, India

Job Description:

We’re hiring End-User Support Executives to assist US-based customers in resolving daily usage issues across devices and applications.

Responsibilities:

• Support for basic system errors, connectivity issues, and performance lag.

• Deliver polite, structured responses over chat/call.

• Follow up until customer confirms satisfaction.

Requirements:

• Tech-savvy with strong communication skills.

• Experience in handling consumer-facing support preferred.

Job Types: Full-time, Permanent

Pay: ₹13,876.20 - ₹44,824.+5 per month

Shift:

• Night shift

Work Location: In person