Full job description
Engagement Coordinator
The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset – our people. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs, comprehensive benefits and attractive incentives. If you are looking to make a difference, and to share our vision “to be the most appealing, livable, and well-managed community in Canada”, then please apply.

Overview
Join an exciting position within our Parks, Recreation and Culture division and contribute to fostering a healthier and more active community. The Engagement Coordinator is responsible for providing cross-departmental expertise and leadership related to internal, stakeholder and public consultation and engagement for departmental strategic planning initiatives and major facility development projects.

Examples of key responsibilities include, but are not limited to:
Lead the development and implementation of communication plans, events, and other related activities to ensure the public are engaged and informed about major projects, and strategic planning initiatives.
Plan, implement, participate in, and at times lead, public consultation activities related to departmental strategic planning initiatives and major facility development projects, including meetings, events, open houses, surveys, etc.
Plan, coordinate, attend and participate in meetings, workshops, open houses, and events.
Liaise with internal and external subject matter experts and consultants while establishing and maintaining meaningful connections and relationships.
Contribute to and coordinate the design and production of promotional tools and communications media including website, social media, videos, photography, news releases, printed materials, guerrilla marketing, etc.
Plan, develop and analyze surveys using a variety of tools including LetsTalkRichmond.ca.
Coordinate, schedule and provide administrative support for meetings and workshops with internal stakeholders from various City departments, and external stakeholders such as community partner organizations and agencies, and contractors/consultants.
Organize and maintain electronic and paper records for major projects.
Prepare reports, memos, emails and other correspondence to a wide range of internal and external stakeholders, and take minutes for meetings.
Represent the City and the Community Services Division at a wide range of community events in a positive, professional and appropriate manner.
Knowledge, Skills & Abilities:
Knowledge and understanding of the theory, best practices, application and strategy of community development and public engagement, especially in municipal government and facility development and strategic planning processes.
Knowledge and understanding of the principles and techniques related to media relations, communications and marketing, and how they can be used to increase the Community Services Division’s reach.
Ability to create, plan and manage the implementation of marketing and communications plans and initiatives for internal and external audiences.
Experience with planning, coordinating and implementing events.
Ability to establish and maintain meaningful working relationships, and work collaboratively with diverse internal and external stakeholders.
Excellent written and verbal communication skills, especially with preparing reports, promotional materials, social media and web content, and standard correspondence.
Ability to work both independently and as part of a team while exercising sound judgement, decision-making skills and initiative.
Ability to facilitate groups, and strategize and create structure based on ideas and feedback received from internal and external stakeholders.
Skilled in conflict resolution and problem solving.
Detail-oriented and results focused.
Ability to be creative, innovative and resourceful.
Ability to multi-task, think clearly and respond effectively in a high pressure environment, while exercising time management and organizational skills.
Ability to conduct research including best practices, trends, and demographics.
Proficiency in using MS Office Software including Excel, Word, and Outlook.
Ability to use REDMS or a similar records management system.
Ability to successfully clear a Police Information Check.
Qualifications and Experience:
Completion of a University Degree in Business Administration, Recreation, Marketing/Communications, or a related discipline combined with a minimum of 5 years of related experience including supervision, program development, public engagement, community development, marketing and communications. Experience working in a unionized environment would be considered an asset. An equivalent combination of training and experience may be considered. A valid Class 5 Driver's Licence for the Province of BC.
Working Conditions:
Work is performed primarily in an office environment, but will also require off site visits at various worksites. May encounter upset or unpleasant customers.
Flexibility to work evenings and weekends is required.

Additional Information:
Employee Group:
CUPE Local 718

Position Status:
Regular Full-Time

Duration of Appointment:
N/A

Salary Range:
$43.53 - $51.38/hr

Hours of Work:
Typical Work Schedule: Monday to Friday, 8:15am to 5:00pm (Compressed Work Week)

Flex Blocking System in Effect: This position is on a flexible-blocking schedule. Hours will be scheduled based on operational need and can include daytime, evening, weekdays and weekends shifts of varying lengths as each shift can be extended or shortened by moving blocks of time as required within the pay period. Day shifts will be scheduled if there is no operational need for evening and weekend work.

Application Posted:
8/27/24

External Closing Date:
9/17/24

PCC#:
1400
 
You must create an Indeed account before continuing to the company website to apply