Job Description
Role & Responsibilities
Your Role Will Involve The Following Key Responsibilities
We are seeking an Engagement Head to manage multiple complex customer programs from design and development to production, with end-to-end delivery responsibility. The successful candidate will ensure delivery excellence, customer satisfaction, and communication with multi-cultural teams.
• Interface and engage with customers at a strategic level, ensuring the current program requirements are met while proactively addressing future needs or issues.
• Responsible for delivery operations including Master Incident Management, ADMS, AMS, Infra Management & Security management for the programs.
• Establishing mechanisms for individuals and teams to innovate and rewarding such actions on an ongoing basis.
• Ensure both internal and client-driven quality and compliance norms are met.
• Create and maintain program level dashboards to enable effective project/program management.
• Promote teamwork, motivate, mentor, develop subordinates, and manage any conflicts within the teams.
• Align with multiple units across teams to create an effective value chain for customers.
Qualifications And Required Skills
• Candidates should have a minimum of 17+ years of experience (For extraordinary fast tracker 15+ Yrs) in Banking and Finance delivery.
• Candidate should be BE/BTech/MTech/MCA only.
• The candidate should be 100% from a Banking and Finance Delivery background.
• The candidate should be comfortable working from a client office premise.
• The candidate must have experience in handling Indian customers and be currently working as a program head/director already in their current role for a Big team size program.
• The candidate should have majorly worked on JAVA/J2EE technology.
Banking Domain Skills
Candidates may have experience in one or more of the following key banking domains:
• Banking Retail/Corporate
• Cash Management/Loan Management
• Supply Chain finance or Financing domain for retail/corporate
• Asset & Liability Management/Wealth Management
• Treasury or Risk Management
• Global Payments using SWIFT or domestic payments using domestic available channels like UPI, etc.
Skills: engagement head,large banking digital transformation program,banking,banking
💡 Quick Summary
Seeking a career-building opportunity? The Engagement Head | Large Banking Digital Transformation Program 18175 position is now open for candidates interested in the Bank Jobs sector. This role in NAVI MUMBAI offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
