Job Description
Description
If you are a Licensed Electrician / Customer Engineer with a qualification in electrical / electronics (or just an amazing knowledge of electrical / electronic) you are the person we are looking for! Currently, an exciting opportunity exists for an experienced UPS Technician / Customer Engineer to join our winning team of Customer Engineers. In this interesting role, you will be responsible for providing project commissioning, field repairs, maintenance, and technical support to our customers both autonomously and in a team. Our Customer Engineers are leaders in the field and have a reputation for providing a high level of customer service by completing service work in an efficient, professional and prompt manner.
Primary duties of the role include:
Carrying out commissioning, servicing and fault diagnosis of power products and equipment in accordance with the service contract
Providing new opportunities for the Sales and Service divisions
Providing written and verbal service reports to customers
Participation in after-hours call-out work and some short duration country work is involved
To be successful in this role, you will need to have:
Relevant trade qualification with an Electrical License is mandatory
Tertiary qualifications in Electrical Engineering would be an advantage
Experience in servicing UPS or Controls (PLC)
Demonstrated experience working in servicing and maintaining UPS or associated equipment is preferred
Excellent communication and interpersonal skills
A strong commitment to OH&S in the workplace
Ability to work independently or within a team environment
A current driver’s license
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength
OUR BEHAVIORS
Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development
At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.+ billion in revenue, a strong customer base and global reach spanning over 130 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, ****** orientation, gender identity / expression (including transgender status or ****** stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers
If you are a Licensed Electrician / Customer Engineer with a qualification in electrical / electronics (or just an amazing knowledge of electrical / electronic) you are the person we are looking for! Currently, an exciting opportunity exists for an experienced UPS Technician / Customer Engineer to join our winning team of Customer Engineers. In this interesting role, you will be responsible for providing project commissioning, field repairs, maintenance, and technical support to our customers both autonomously and in a team. Our Customer Engineers are leaders in the field and have a reputation for providing a high level of customer service by completing service work in an efficient, professional and prompt manner.
Primary duties of the role include:
Carrying out commissioning, servicing and fault diagnosis of power products and equipment in accordance with the service contract
Providing new opportunities for the Sales and Service divisions
Providing written and verbal service reports to customers
Participation in after-hours call-out work and some short duration country work is involved
To be successful in this role, you will need to have:
Relevant trade qualification with an Electrical License is mandatory
Tertiary qualifications in Electrical Engineering would be an advantage
Experience in servicing UPS or Controls (PLC)
Demonstrated experience working in servicing and maintaining UPS or associated equipment is preferred
Excellent communication and interpersonal skills
A strong commitment to OH&S in the workplace
Ability to work independently or within a team environment
A current driver’s license
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength
OUR BEHAVIORS
Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development
At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.+ billion in revenue, a strong customer base and global reach spanning over 130 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, ****** orientation, gender identity / expression (including transgender status or ****** stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers
💡 Quick Summary
Seeking a career-building opportunity? The Engineer position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.