Job Description
Publication date : Apr 02, 2026, 12:00AM
Orange Business is here!
About us
Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
About the role
As a key member of the Service Assurance unit in the Digital Technology organization, the Platform Engineering Lead specializes in strategizing, defining & maintaining engineering practices in Service Assurance (Monitoring & Observability). This role is pivotal in ensuring the stability, performance, and reliability of our services through innovative monitoring solutions, being a part of a talented team, and collaborating across functions to meet business needs.
About you
Responsibilities:
• Adopt Best Engineering Practices:
Ensure the team follows best engineering practices across all stages of the SDLC—requirements gathering, development, testing, deployment, and maintenance—fostering quality, security, and efficiency in all deliverables.
• Platform DevOps:
responsible for, promote and implement DevOps practices for monitoring platforms, including automation, CI/CD pipelines, infrastructure as code, and continuous deployment to ensure rapid, reliable, and scalable platform updates.
• Design and Develop Monitoring Platforms:
Working closely with the Service Assurance Platform Architect, own the design, development, and continuous improvement of scalable monitoring and observability solutions that provide real-time insights into platform health and performance.
• Ensure Operational Excellence:
Maintain high standards for platform security, compliance, and operational reliability. Implement best practices for incident management, monitoring, and alerting.
• Lead and Mentor Teams:
Manage, mentor, and develop a high-performing team of engineers, fostering a culture of innovation, collaboration, and excellence in delivery.
• Stakeholder Collaboration:
Partner with product owners, service teams, and other stakeholders to understand their monitoring needs and translate them into effective technical solutions.
• Innovate and Improve:
Stay abreast of emerging technologies and industry best practices to continuously enhance monitoring capabilities and observability maturity.
Orange Business is here!
About us
Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
About the role
As a key member of the Service Assurance unit in the Digital Technology organization, the Platform Engineering Lead specializes in strategizing, defining & maintaining engineering practices in Service Assurance (Monitoring & Observability). This role is pivotal in ensuring the stability, performance, and reliability of our services through innovative monitoring solutions, being a part of a talented team, and collaborating across functions to meet business needs.
About you
Responsibilities:
• Adopt Best Engineering Practices:
Ensure the team follows best engineering practices across all stages of the SDLC—requirements gathering, development, testing, deployment, and maintenance—fostering quality, security, and efficiency in all deliverables.
• Platform DevOps:
responsible for, promote and implement DevOps practices for monitoring platforms, including automation, CI/CD pipelines, infrastructure as code, and continuous deployment to ensure rapid, reliable, and scalable platform updates.
• Design and Develop Monitoring Platforms:
Working closely with the Service Assurance Platform Architect, own the design, development, and continuous improvement of scalable monitoring and observability solutions that provide real-time insights into platform health and performance.
• Ensure Operational Excellence:
Maintain high standards for platform security, compliance, and operational reliability. Implement best practices for incident management, monitoring, and alerting.
• Lead and Mentor Teams:
Manage, mentor, and develop a high-performing team of engineers, fostering a culture of innovation, collaboration, and excellence in delivery.
• Stakeholder Collaboration:
Partner with product owners, service teams, and other stakeholders to understand their monitoring needs and translate them into effective technical solutions.
• Innovate and Improve:
Stay abreast of emerging technologies and industry best practices to continuously enhance monitoring capabilities and observability maturity.
💡 Quick Summary
Seeking a career-building opportunity? The Engineering Manager - Service Assurance position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Gurgaon offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.