Job Description
The Enterprise Customer Success Manager will be responsible for building and maintaining relationships with Bizzabo customers supporting a range of use cases across your book of business. You will work closely with our largest and most strategic customers, working across multiple industries, use cases, & stakeholders. The Enterprise Customer Success Manager is a strategic, customer centric, and results-driven individual who is ambitious, experienced, and interested in mastering strategic relationships with their customers. This is an exciting and dynamic role that will help build relationships with customers and will fuel event success, retention, growth, renewals, and advocacy.
You’ll serve as a trusted advisor & partner, helping customers drive adoption, advocate for their needs, find value in their investment with Bizzabo, and aid in growing the partnership. You will have an integral position within Bizzabo, working closely with Account Management, Solutions & Sales Engineering, Product, Support, and Services to ensure your customers’ success, ultimately securing renewals and driving growth. You are highly motivated to drive forward movement and possess a strong intellectual curiosity.
This is likely a role you are pursuing after spending a few years within a customer success or account management function within several organizations managing enterprise customers. The ideal candidate will have customer-facing SaaS customer success, account management, or tech consultant experience, and is excited about being a master strategic consultant and having expert knowledge of the events industry. This opportunity is ideal for those who either want to continue growing and progressing within a customer success organization and those who are passionate about building and cultivating relationships with their customers.
You’ll serve as a trusted advisor & partner, helping customers drive adoption, advocate for their needs, find value in their investment with Bizzabo, and aid in growing the partnership. You will have an integral position within Bizzabo, working closely with Account Management, Solutions & Sales Engineering, Product, Support, and Services to ensure your customers’ success, ultimately securing renewals and driving growth. You are highly motivated to drive forward movement and possess a strong intellectual curiosity.
This is likely a role you are pursuing after spending a few years within a customer success or account management function within several organizations managing enterprise customers. The ideal candidate will have customer-facing SaaS customer success, account management, or tech consultant experience, and is excited about being a master strategic consultant and having expert knowledge of the events industry. This opportunity is ideal for those who either want to continue growing and progressing within a customer success organization and those who are passionate about building and cultivating relationships with their customers.
💡 Quick Summary
Seeking a career-building opportunity? The Enterprise Customer Success Manager position is now open for candidates interested in the Event Management Jobs sector. This role in Montréal offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.