Job Description
Entry Level Inbound Insurance - Customer Service
Located in Parramatta CBD - close to train station and public transport
Full time permanent opportunities with hybrid flexibility
Begin a career in a stable industry where you are making a difference to Australians!
Ongoing training and development
3-4 months of training provided in modern state of the art office
Start date: October 2026
About The Company
Our client is Australia's largest not for profit private health insurance provider. With countless years in Australia, they continue to deliver more benefits to their members and have members at the forefront of their mind, making health care understandable, affordable, high quality and customer centric.
About The Role
This is a permanent full-time customer service call centre opportunity, reporting to the Inbound Team Leader. You will be responsible for providing exceptional first point of contact, customer service to ensure the clients partner providers are at the forefront of every decision.
Handling inbound calls across taking payments, policy options and enqueries and general queries, general claim related queries
Ensure members needs are understood and handled
Work towards KPIs and service targets and ensure adherance to compliance
Located in Parramatta CBD - close to train station and public transport
Full time permanent opportunities with hybrid flexibility
Begin a career in a stable industry where you are making a difference to Australians!
Ongoing training and development
3-4 months of training provided in modern state of the art office
Start date: October 2026
About The Company
Our client is Australia's largest not for profit private health insurance provider. With countless years in Australia, they continue to deliver more benefits to their members and have members at the forefront of their mind, making health care understandable, affordable, high quality and customer centric.
About The Role
This is a permanent full-time customer service call centre opportunity, reporting to the Inbound Team Leader. You will be responsible for providing exceptional first point of contact, customer service to ensure the clients partner providers are at the forefront of every decision.
Handling inbound calls across taking payments, policy options and enqueries and general queries, general claim related queries
Ensure members needs are understood and handled
Work towards KPIs and service targets and ensure adherance to compliance
💡 Quick Summary
Seeking a career-building opportunity? The Entry Level Insurance Customer Service position is now open for candidates interested in the Work from home Jobs sector. This role in Parramatta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.