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Event Audio Visual Technician

Place of work Banff
Contract type Full-time
Start date -
Salary -

Job details

Job description, work day and responsibilities

Key Job Responsibilities
The Technician is responsible for the setup and operation of basic/small-scale audiovisual systems in a hospitality environment, ensuring complete customer satisfaction.

Ensures flawlessly executed events through accurate and timely setup, operation, and breakdown of basic audiovisual equipment.
Strives to exceed expectations and needs of internal and external customers.
Maintains positive relationships with all clients through effective communication.
Meets with guests on site to ensure needs are met and equipment setup is working properly.
Monitors events and checks in on customers throughout the day.
Understands and fosters hotel/client relationship.
Technical Ability
Demonstrates technical knowledge of job and ability to troubleshoot and problem solve with equipment and software issues.

Handles equipment challenges and changes in timely and professional manner.
Systems Knowledge
Understands company processes, follows procedures, and completes systems entry and paperwork accurately.

Uses equipment sheets to determine scheduled equipment and interacts with other staff and outside vendors.
Increases revenue by utilizing floor up-selling techniques.
Works with clients to finalize invoices.
Completes order entries in Navigator, as needed.
Job Qualifications
High School Diploma required. Associate's degree preferred.

1 year of customer service or hospitality experience preferred.
1 year of audio visual experience or equivalent in educational environment preferred.
Valid driver's license required for team members operating Company vehicles.
Additional DOT requirements may apply.

Company address

Canada
Alberta
Banff Show on map Get directions
Company Name: Encore Canada
You will be redirected to another website to apply.
Apply and send CV
Offer ID: #1182041, Published: 3 days ago, Company registered: 2 months ago

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