Event Coordinator

Qualifications
Solid understanding of banquet revenue generation
Creative and innovative, as well as proactive and customer-oriented
High energy and outgoing personality
Organizational skills and attention to detail
Diplomatic team player
Excellent communication skills both written and oral
Proficient in the use of Microsoft Office, event management software and customer management platform
Excellent time management
Ability to multi-task and work in a fast-paced environment
An aptitude for self-motivation
A can-do attitude and a hands-on approach
A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel
Benefits
Hotel Discounts
Weekly Pay
Paid Time Off
Retirement Options
Referral bonuses
Career advancement & upward mobility
Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
Responsibilities
The Events Manager at Hilton Miami Blue Lagoon will be responsible for preparing all event documentation and coordinating with Sales, property departments, and guests to ensure consistent, high-level service throughout the pre-event, event, and post event phases of property events
Additionally, this role ensures for a seamless turnover from sales to service back to sales and recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events
Solve problems and suggest alternatives to previous arrangements if necessary
Lead pre-event and post-event meetings for assigned groups
Identify operational challenges associated with groups and works with the property team members and guests to solve these challenges and develop alternative solutions as needed
Manage client budgets to maximize revenue and meet client needs
Oversee guest experience from file turnover through the post event phase until the turnover back to Sales Department
Manage group room blocks and meeting space for assigned groups
Adhere to all standards, policies, and procedures
Celebrate successes and publicly recognizes the contributions of team members
Up-sell products and services throughout the event process
Participate in customer site inspections and assists with the sales process when needed
Act as liaison between salesperson and client throughout the event process
Manage revenue and profitability associated with events
Forecast group sleeping rooms and event revenue for groups
Review billing and payments with clients
Handle guest problems and complaints
Greet client during the event phase and hand-off to the operations team for the execution of details
Strive to improve service performance
Set a positive example for guest relations
Coordinate and communicate verbally and in writing with customer (internal and external) regarding event details
Job description
The Events Manager at Hilton Miami Blue Lagoon will be responsible for preparing all event documentation and coordinating with Sales, property departments, and guests to ensure consistent, high-level service throughout the pre-event, event, and post event phases of property events. Additionally, this role ensures for a seamless turnover from sales to service back to sales and recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events.

Responsibilities:
• Solve problems and suggest alternatives to previous arrangements if necessary
• Lead pre-event and post-event meetings for assigned groups
• Identify operational challenges associated with groups and works with the property team members and guests to solve these challenges and develop alternative solutions as needed
• Manage client budgets to maximize revenue and meet client needs
• Oversee guest experience from file turnover through the post event phase until the turnover back to Sales Department
• Manage group room blocks and meeting space for assigned groups
• Adhere to all standards, policies, and procedures
• Celebrate successes and publicly recognizes the contributions of team members
• Up-sell products and services throughout the event process
• Participate in customer site inspections and assists with the sales process when needed
• Act as liaison between salesperson and client throughout the event process
• Manage revenue and profitability associated with events
• Forecast group sleeping rooms and event revenue for groups
• Review billing and payments with clients
• Handle guest problems and complaints
• Greet client during the event phase and hand-off to the operations team for the execution of details
• Strive to improve service performance
• Set a positive example for guest relations
• Coordinate and communicate verbally and in writing with customer (internal and external) regarding event details

Requirements:
• High school degree (or equivalency) with Hotel/College training preferred
• Previous Restaurant or Hotel Food and Beverage experience preferred
• Solid understanding of banquet revenue generation
• Creative and innovative, as well as proactive and customer-oriented
• High energy and outgoing personality
• Organizational skills and attention to detail
• Diplomatic team player
• Excellent communication skills both written and oral
• Proficient in the use of Microsoft Office, event management software and customer management platform
• Excellent time management
• Ability to multi-task and work in a fast-paced environment
• An aptitude for self-motivation
• A can-do attitude and a hands-on approach
• A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel

Our Company
• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
• MCR has more than 7,000 team members across the country and operates hotels under + Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
• MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
• For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

What we offer/What’s in it for you?
• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
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T
Troy Main Street Inc


Event Coordinator
Troy Main Street Inc • Troy, OH, United States • via LinkedIn
16 hours ago
Part-time
No Degree Mentioned
Apply on LinkedIn


Qualifications
Able to perform several tasks concurrently, time management, and organizational skills
Able to maintain confidential information
Able to organize and maintain detailed records; complete necessary paperwork and meet deadlines
Excellent written and oral communication skills as well as being able to work in a team environment
This includes initiating communication with various individuals in various industries via email, phone, and face-to-face
Minimum of 1-2 years of volunteer coordination and/or event experience
Minimum of 1-2 years of event and activity planning experience
Excellent communication skills
Excellent computer skills (including Google Workspace, Microsoft Office, social media, editing websites, creating landing pages, etc.)
Reasonable accommodation may be provided to enable individuals with disabilities to perform essential duties
Sitting at a desk/computer for extended periods of time
Use of hands and fingers, tools, or controls, as well as talk and hear
Frequently standing, walking, reaching in indoor and outdoor environments
Lift and move up to 75 pounds
Disgruntled people are sometimes encountered
Responsibilities
SUMMERY This position is responsible for assisting in the coordination of the Troy Main Street, Inc. community events, fundraisers, and other duties as assigned
Plan, organize, execute, and review all events associated with Troy Main Street, Inc
Including maintaining website event calendar, ticket sales, registrations, and volunteer signups
Assist community members and downtown businesses with their event planning
Cultivate event sponsorships, in-kind donations, etc. with corporations and related businesses
In coordination with the Executive Director and Office Coordinator, provide sponsorship acknowledgement and donor cultivation for events
Develop effective working relationships with each event chairs and volunteers to implement and grow the participation and revenue for events
Attend face-to-face and/or virtual meetings with Promotions Committee and event sub-committees
Maintain event supply inventory, storage, and organization
Assist with the budget and bookkeeping of each event
Approximately 28 hours a week
Hours may vary from week to week, including some evenings/weekends throughout the year
Schedule is flexible outside of event dates and prep weeks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job
Job description
Event Coordinator

SUMMERY This position is responsible for assisting in the coordination of the Troy Main Street, Inc. community events, fundraisers, and other duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as needed:
• Plan, organize, execute, and review all events associated with Troy Main Street, Inc.

Including maintaining website event calendar, ticket sales, registrations, and volunteer signups.
• Assist community members and downtown businesses with their event planning.
• Cultivate event sponsorships, in-kind donations, etc. with corporations and related businesses.
• In coordination with the Executive Director and Office Coordinator, provide sponsorship acknowledgement and donor cultivation for events.
• Develop effective working relationships with each event chairs and volunteers to implement and grow the participation and revenue for events.
• Attend face-to-face and/or virtual meetings with Promotions Committee and event sub-committees.
• Maintain event supply inventory, storage, and organization.
• Assist with the budget and bookkeeping of each event.

REQUIRED CHARACTERISTICS
• Able to perform several tasks concurrently, time management, and organizational skills.
• Able to maintain confidential information.
• Able to organize and maintain detailed records; complete necessary paperwork and meet deadlines.
• Excellent written and oral communication skills as well as being able to work in a team environment.

This includes initiating communication with various individuals in various industries via email, phone, and face-to-face.

EXPERIENCE & EDUCATION:
• High school diploma or equivalent required; some college preferred.
• Minimum of 1-2 years of volunteer coordination and/or event experience.
• Minimum of 1-2 years of event and activity planning experience.
• Excellent communication skills.
• Excellent computer skills (including Google Workspace, Microsoft Office, social media, editing websites, creating landing pages, etc.).

HOURS
• Approximately 28 hours a week. Hours may vary from week to week, including some evenings/weekends throughout the year. Schedule is flexible outside of event dates and prep weeks.

PHYSICAL DEMANDS & WORK ENVIRONMENT:
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential duties.
• Sitting at a desk/computer for extended periods of time.
• Use of hands and fingers, tools, or controls, as well as talk and hear.
• Frequently standing, walking, reaching in indoor and outdoor environments.
• Lift and move up to 75 pounds.
• The noise level varies by the daily activities. Events usually have a higher noise level.
• Disgruntled people are sometimes encountered.

Troy Main Street, Inc. is an Equal Opportunity and At-Will Employer.