Job Description
• Competitive Salary
• PF and Gratuity Included
About Our Client
With a fleet of 266 modern container ships and a total transport capacity of 2.0 million TEU, the company operates in 140 countries, with 13,500 employees and 403 offices worldwide.
Client also owns a container fleet of 2.9 million TEU, including one of the largest and most modern fleets of reefer containers. Its 113 liner services ensure fast and reliable connections to more than 600 ports across all continents.
In the Terminal & Infrastructure segment, Client operates 20 terminals across Europe, Latin America, the USA, India, and North Africa, employing approximately 2,900 people.
Job Description
Experience & Background (Combined Requirements)
Criteria
Requirement
Experience
• 5-7 years of overall industry experience preferred
• 3-5 years in Command & Control Centre / NOC / SOC
• Hands-on experience in 24x7 global IT operations
• Prior roles as IT Operations/Monitoring Specialist or Event Management Lead
Technical Skill Set
Area
Requirement
• Monitoring Tools
• Proficient in tools such as Datadog, SolarWinds, Dynatrace, Zabbix, Prometheus, Grafana, etc.
• ServiceNow
• Strong hands-on experience in Event Management and Incident Management modules
• IT Infrastructure Knowledge
• Exposure to hybrid infrastructure (on-prem + cloud), with understanding of network, compute, storage, virtualization
• Automation / AI/ML
• Basic understanding or exposure to SRE, AIOps, ML/automation tools for IT operations is a plus
• Certifications
• ITIL v3/v4 certification is preferred
• Communication
• Excellent verbal and written communication skills
• Industry Background
• Service-based industry background is a nice-to-have
The Successful Applicant
Process Knowledge
Area
Requirement
• ITIL Framework
Strong process knowledge with practical application of Incident, Problem, and Event Management
• Ticketing Systems
Must be proficient in ServiceNow workflows and reporting
• Knowledge Gap Identification
Ability to recognize and act on process or documentation gaps in knowledge management systems
What's on Offer
Competitive compensation commensurate with role and skill set
Medical Insurance Coverage worth of 10 Lacs
Social Benefits including PF & Gratuity
A fast-paced, growth-oriented environment with the associated (challenges and) rewards
Opportunity to grow and develop your own skills and create your future
• PF and Gratuity Included
About Our Client
With a fleet of 266 modern container ships and a total transport capacity of 2.0 million TEU, the company operates in 140 countries, with 13,500 employees and 403 offices worldwide.
Client also owns a container fleet of 2.9 million TEU, including one of the largest and most modern fleets of reefer containers. Its 113 liner services ensure fast and reliable connections to more than 600 ports across all continents.
In the Terminal & Infrastructure segment, Client operates 20 terminals across Europe, Latin America, the USA, India, and North Africa, employing approximately 2,900 people.
Job Description
Experience & Background (Combined Requirements)
Criteria
Requirement
Experience
• 5-7 years of overall industry experience preferred
• 3-5 years in Command & Control Centre / NOC / SOC
• Hands-on experience in 24x7 global IT operations
• Prior roles as IT Operations/Monitoring Specialist or Event Management Lead
Technical Skill Set
Area
Requirement
• Monitoring Tools
• Proficient in tools such as Datadog, SolarWinds, Dynatrace, Zabbix, Prometheus, Grafana, etc.
• ServiceNow
• Strong hands-on experience in Event Management and Incident Management modules
• IT Infrastructure Knowledge
• Exposure to hybrid infrastructure (on-prem + cloud), with understanding of network, compute, storage, virtualization
• Automation / AI/ML
• Basic understanding or exposure to SRE, AIOps, ML/automation tools for IT operations is a plus
• Certifications
• ITIL v3/v4 certification is preferred
• Communication
• Excellent verbal and written communication skills
• Industry Background
• Service-based industry background is a nice-to-have
The Successful Applicant
Process Knowledge
Area
Requirement
• ITIL Framework
Strong process knowledge with practical application of Incident, Problem, and Event Management
• Ticketing Systems
Must be proficient in ServiceNow workflows and reporting
• Knowledge Gap Identification
Ability to recognize and act on process or documentation gaps in knowledge management systems
What's on Offer
Competitive compensation commensurate with role and skill set
Medical Insurance Coverage worth of 10 Lacs
Social Benefits including PF & Gratuity
A fast-paced, growth-oriented environment with the associated (challenges and) rewards
Opportunity to grow and develop your own skills and create your future
💡 Quick Summary
Seeking a career-building opportunity? The Event Management position is now open for candidates interested in the Event Management Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.