Job Description
Leading Catering & Events Teams
Demonstrates self-confidence, energy and enthusiasm.
Understands how to manage in a culturally diverse work environment.
Uses problem solving methodology for decision making and follow up.
Demonstrates personal integrity, manages time well, and is highly visible in areas of responsibility.
Builds a positive work environment by demonstrating self confidence, energy and enthusiasm.
Managing Catering & Events Operations
Interacts with other catering employees, customers and guests, vendors and suppliers.
Demonstrates knowledge of all departments within the property.
Communicates group needs to various departments within the property.
Prompts handling of all inquiries within market and parameters.
Creates written and verbal presentations effectively.
Meet with the Chef prior to function to verify arrangements and to observe the quality of the food presentation.
Meet with clients to plan their functions and highlight features of facility as well as available services.
Ensuring Exceptional Customer Service
Communicates all details of catering events to operating departments and customers.
Manages the quality process in areas of customer service and employee satisfaction.
Supporting and Coordinating with the Sales and Marketing Function
Qualifies business and tracks leads.
Solicits and books meetings, conferences and catered corporate and social events.
Finalizes and upsells catering arrangements for group/convention business.
Negotiates and markets to drive sales and create profits.
Identifies customer needs and all sales opportunities which ensure successful catering events.
Conducting Human Resources Activities
Provides constructive coaching and counseling to employees.
Directs the development, training, and mentoring of employees.
Demonstrates knowledge of how and when to impose deadlines and delegate tasks.
Motivates and provides a work environment in which employees are productive.
Listens and responds to employee's needs.
Manages group or interpersonal conflict situations effectively.
Develops and manages hourly employees.
Adheres to EEO and AA policies.
MANAGEMENT COMPETENCIES
Leadership
Adaptability
Communication
Problem Solving and Decision Making
Professional Demeanor
Managing Execution
Building and Contributing to Teams
Driving for Results
Planning and Organizing
Building Relationships
Coworker Relationships
Customer Relationships
Global Mindset
Generating Talent and Organizational Capability
Organizational Capability
Talent Management
Learning and Applying Professional Expertise
Applied Learning
Business Acumen
Technical Acumen
Event Planning
Food Production and Presentation
Event Services
Basic Competencies
Basic Computer Skills
Mathematical Reasoning
Oral Comprehension
Reading Comprehension
Writing
Demonstrates self-confidence, energy and enthusiasm.
Understands how to manage in a culturally diverse work environment.
Uses problem solving methodology for decision making and follow up.
Demonstrates personal integrity, manages time well, and is highly visible in areas of responsibility.
Builds a positive work environment by demonstrating self confidence, energy and enthusiasm.
Managing Catering & Events Operations
Interacts with other catering employees, customers and guests, vendors and suppliers.
Demonstrates knowledge of all departments within the property.
Communicates group needs to various departments within the property.
Prompts handling of all inquiries within market and parameters.
Creates written and verbal presentations effectively.
Meet with the Chef prior to function to verify arrangements and to observe the quality of the food presentation.
Meet with clients to plan their functions and highlight features of facility as well as available services.
Ensuring Exceptional Customer Service
Communicates all details of catering events to operating departments and customers.
Manages the quality process in areas of customer service and employee satisfaction.
Supporting and Coordinating with the Sales and Marketing Function
Qualifies business and tracks leads.
Solicits and books meetings, conferences and catered corporate and social events.
Finalizes and upsells catering arrangements for group/convention business.
Negotiates and markets to drive sales and create profits.
Identifies customer needs and all sales opportunities which ensure successful catering events.
Conducting Human Resources Activities
Provides constructive coaching and counseling to employees.
Directs the development, training, and mentoring of employees.
Demonstrates knowledge of how and when to impose deadlines and delegate tasks.
Motivates and provides a work environment in which employees are productive.
Listens and responds to employee's needs.
Manages group or interpersonal conflict situations effectively.
Develops and manages hourly employees.
Adheres to EEO and AA policies.
MANAGEMENT COMPETENCIES
Leadership
Adaptability
Communication
Problem Solving and Decision Making
Professional Demeanor
Managing Execution
Building and Contributing to Teams
Driving for Results
Planning and Organizing
Building Relationships
Coworker Relationships
Customer Relationships
Global Mindset
Generating Talent and Organizational Capability
Organizational Capability
Talent Management
Learning and Applying Professional Expertise
Applied Learning
Business Acumen
Technical Acumen
Event Planning
Food Production and Presentation
Event Services
Basic Competencies
Basic Computer Skills
Mathematical Reasoning
Oral Comprehension
Reading Comprehension
Writing
💡 Quick Summary
Seeking a career-building opportunity? The Event Manager position is now open for candidates interested in the Event Management Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
