Description
THE TEAM
Geronimo Hospitality Group ain’t your normal work environment. We are a collection of award-winning boutique hotels, restaurants and clubs with cool people who believe that THE STATUS QUO SUCKS and we do everything we can to live by that motto.
Hotel Renegade
Boutique and Boise. We will awaken your inner rebel, indulge your adventurous spirit and satisfy your urge to explore. Experience a boutique hotel stay unlike any other – where rough meets refined and details matter.
THE PLAYER
Your core activities which include client relations, maximizing sales, and communicating sales activities to all entity team members.
EVERY DAY, YOU WILL
• Obtain all customer information from sales team related to event
• Plan/detail event with customer from start to finish according to guest requests in a fiscally responsible manner.
• Receive event requirements through detailed communications with sales managers
• Work alongside operations team to ensure a successful event for the client
• Assist with continual up-selling of client and event throughout the working relationship
• Build out logistical details utilizing the appropriate event software for onsite team and clients
• Suggestively upsell menu items to enhance the events success
• Coordinate planning of professional services (DJ, florist, a/v, rental company)
• Regularly attend and lead BEO meetings
• Confirm event setup with operations team in accordance to BEO
• Ensure customer satisfaction during event by checking in with main contact
• Follow up with customer after each event, ensuring guest satisfaction
• Coordinate billing with banquet manager or restaurant management staff
• Respond promptly to any guest request
• Maintain a professional appearance, positive attitude and mannerism
• Maintain clear and open communication between all staff for overall event success
• Respect all co-workers and managers
• Have fun at work; leave baggage at the door; come to work with a positive attitude ready and willing to help create a fun and memorable experience for our guests
GHG24
Requirements
YOU WILL BE GREAT AT GERONIMO HOSPITALITY GROUP IF
Experience And/or Training
• One year event management work history preferred.
• Proficient with Microsoft Word, Excel, and Outlook
• Must be 21 years or older
• Some level of management skills desired
• Refined verbal and written communication
• Be able to keep up with a fast paced environment
• Stand and/or walk entire shift
• Must be available nights and weekends
YOU MUST ALSO HAVE
U.S. Work Authorization (required)
HUDDLE UP
We've gathered a few team perks and benefits for all of our players, including: Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care and Pet Insurance.
JOIN OUR TEAM OF EXCEPTIONAL PLAYERS!
Geronimo Hospitality Group is an Equal Employment Opportunity employer