Event Manager | Hilton Garden Inn Virginia Beach Oceanfront

Full job description

Full-Time | Salaried + Commission | Exempt

Are you passionate about hospitality and events that leave a lasting impression? Join the award-winning team at Hilton Garden Inn – Virginia Beach Oceanfront, part of Shamin Hotels, where we live our TOP values—Teamwork, Ownership, and Passionate Service—in everything we do.

We’re looking for a driven, hands-on Event Manager to serve as the main point of contact for clients hosting events at our oceanfront hotel. From planning to execution, you’ll ensure every detail is in place and every guest leaves impressed. You’ll also play a key role in upselling premium catering packages and event enhancements that elevate the guest experience—and your commission earnings.

What You’ll Do:

Be the on-site liaison between the client and hotel teams for weddings, meetings, and social events

Manage event logistics, from BEOs to on-the-ground coordination

Communicate effectively with Sales, Culinary, Banquets, and Operations teams

Conduct walkthroughs, tastings, pre-cons, and post-event follow-up

Recommend and upsell menu upgrades, bar enhancements, decor options, and additional services to maximize revenue and guest satisfaction

Ensure every event reflects Hilton brand standards and Shamin’s TOP values

Be available for nights, weekends, and holidays based on event schedules

What Sets Us Apart:

Total event space: 5,758 sq ft across 3 flexible venues

Oceanfront ballroom hosting up to 287 guests for receptions

On-site catering, full A/V capabilities, and a scenic outdoor terrace

Opportunity to upsell curated food and beverage packages, including cocktail receptions, chef stations, and custom menus

Part of a high-performing Sales & Catering team

You’re a Great Fit If You:

Have experience coordinating events in a hotel, venue, or catering environment

Are energized by a fast-paced, guest-facing role

Thrive under pressure and handle last-minute changes with grace

Communicate clearly and professionally across departments

Have a strong sense of ownership, attention to detail, and a desire to exceed expectations

Are comfortable presenting and upselling food & beverage offerings and add-on services

Perks & Benefits:

Competitive base salary + event commissions

Full-time, exempt role with Hilton Team Member travel discounts

Paid time off, health/dental/vision benefits, and 401(k) after eligibility

Opportunities for growth with Virginia’s largest hotel owner-operator, Shamin Hotels

✨ Make moments that matter. Join a team that values service, celebrates success, and creates unforgettable experiences—one event at a time. Apply now to become our next Event Manager at Hilton Garden Inn – Virginia Beach Oceanfront.

Required:

Minimum 3 years of in-person customer service experience in hospitality, events, or a client-facing environment

Proven availability to work evenings, weekends, and holidays based on event schedules

Demonstrated alignment with our TOP values:

Teamwork – Works collaboratively across departments to ensure successful event execution

Ownership – Takes initiative and follows through with precision

Passionate Service – Goes above and beyond to exceed guest and client expectations

Strong verbal and written communication skills

Detail-oriented with the ability to manage multiple events simultaneously

Comfortable using or learning event software, BEOs, and internal systems

Professional appearance and demeanor in line with Hilton brand standards

Preferred:

Prior experience in hotel, venue, or catering event coordination

Familiarity with Hilton systems, BEO processes, or A/V and banquet setups

Experience working with cross-functional hotel teams (Sales, Culinary, Ops, etc.)