Event Sales Manager - Marriott Providence Downtown Hotel
Full job description
Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line.
Position: Event Sales Manager
Department: Sales and Catering
Reports to: Director of Sales & Marketing
JOB SUMMARY
Prepares all event documentation and coordinates with sales, hotel departments, and customer to ensure consistent, high level service throughout pre-event, event and post event phases of hotel events. Ensures all hotel events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
Candidate Profile
Experience
Hotel Sales and/or Catering Food and Beverage Experience preferred.
Weekends required
Skills and Knowledge
Effective sales skills to up-sell products and services.
Knowledge of menu planning, food presentation, and banquet and event service operations.
Ability to manage guest room and meeting space inventories.
Strong customer development and relationship management skills.
Knowledge of overall hotel operations as they affect department.
Strong communication skills (verbal, listening, writing).
Strong problem-solving skills.
Strong customer and associate relation skills.
Strong organization skills.
Ability to use standard software applications and hotel systems.
Effective decision-making skills.
Effective influence skills.
Strong presentation and platform skills.
Education and Certification
High School Diploma or equivalent required; Bachelor’s Degree preferred.
Business Results
Balanced scorecard Results: Supports and conducts activities to drive financial results, guest satisfaction, and human capital index and market share.
Event Planning: Prepares all event documentation and coordinates with sales, hotel departments, and customer to ensure successful delivery of hotel events of average complexity. Ensures compliance with Marriott Operating Standards to maintain brand integrity.
Guest Satisfaction: Displays leadership in guest hospitality and ensures consistent, high level service throughout all phases of hotel events. Ensures products and services sold to Event Planners meet or exceed their expectations, create loyalty and leads to increased market share.
Sales & Revenue: Builds the unit’s top line revenue by focusing on the post-contractual sale of products and services. Maximizes revenue by up selling contracted products and identifying additional revenue opportunities based on the event profile.
Technical Expertise
The following are specific responsibilities and contributions critical to the successful performance of the position.
The difference between being a good business and an amazing business can be found in the company's footprints made by giving back and serving others. Community relationships matter to the team at Meyer Jabara.