Job Description
Job description
Salary - 40,000.00
We are looking for a proactive, detail-oriented, and commercially driven Group and Events Manager to oversee the planning, coordination, and successful execution of group and events. In this role, you will manage client relationships, drive revenue growth, and ensure a seamless experience from inquiry to event completion.
What we offer
£40,000.00 per annum
CONTRACT TYPE & HOURS: Permanent, full-time contract (40hrs per week)
We take pride in delivering exceptional meetings and events, from corporate conferences to private celebrations. As a Group and Events Manager, you will play a key role in driving event sales, managing logistics, and ensuring outstanding service for all clients and attendees.
Responsibilities will include but are not limited to:
Managing the full meeting and event booking process, from initial inquiry to post-event follow-up.
Developing strong relationships with corporate clients, event planners, and key stakeholders to drive repeat business.
Working closely with the sales and revenue teams to maximize bookings and optimize event profitability.
Coordinating with the operations, catering, and audiovisual teams to ensure all event requirements are delivered flawlessly.
Conducting site visits, preparing proposals, and negotiating contracts to secure bookings.
Monitoring market trends and competitor activity to identify new business opportunities.
Ensuring all events comply with hotel policies, health and safety regulations, and service standards.
Handling client requests, resolving any issues promptly, and delivering exceptional customer satisfaction.
The ideal person for this role will be enthusiastic about change, focused on details, and trusting.
The core skills and experience required to succeed:
Previous experience in group and event management, sales, or hospitality leadership.
Strong commercial awareness with the ability to identify revenue opportunities and drive sales.
Excellent organizational and multitasking skills, with a strong attention to detail.
Ability to build and maintain strong client relationships while delivering exceptional service.
Strong negotiation skills with the ability to secure business and maximize profitability.
Ability to manage multiple events simultaneously in a fast-paced environment.
Proficiency in Microsoft Office and event management or CRM software.
You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.
Having these core skills will put you one step further to joining Axiom Hospitality and Radisson Blu Hotel, London Canary Wharf East.
Benefits
• Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;
• 28 days holiday, including bank holidays, increasing yearly to 33 days;
• Discounts across retail, restaurants, events and more through our benefits & rewards portal;
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
• Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
• Yearly complimentary Axiom Xcape stayover after one year of service;
• A growing team with great training, progression, and promotion opportunities;
• Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
• Free meals while on shift;
• Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!
Opportunities for all
At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and ****** orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification.
Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.
Salary - 40,000.00
We are looking for a proactive, detail-oriented, and commercially driven Group and Events Manager to oversee the planning, coordination, and successful execution of group and events. In this role, you will manage client relationships, drive revenue growth, and ensure a seamless experience from inquiry to event completion.
What we offer
£40,000.00 per annum
CONTRACT TYPE & HOURS: Permanent, full-time contract (40hrs per week)
We take pride in delivering exceptional meetings and events, from corporate conferences to private celebrations. As a Group and Events Manager, you will play a key role in driving event sales, managing logistics, and ensuring outstanding service for all clients and attendees.
Responsibilities will include but are not limited to:
Managing the full meeting and event booking process, from initial inquiry to post-event follow-up.
Developing strong relationships with corporate clients, event planners, and key stakeholders to drive repeat business.
Working closely with the sales and revenue teams to maximize bookings and optimize event profitability.
Coordinating with the operations, catering, and audiovisual teams to ensure all event requirements are delivered flawlessly.
Conducting site visits, preparing proposals, and negotiating contracts to secure bookings.
Monitoring market trends and competitor activity to identify new business opportunities.
Ensuring all events comply with hotel policies, health and safety regulations, and service standards.
Handling client requests, resolving any issues promptly, and delivering exceptional customer satisfaction.
The ideal person for this role will be enthusiastic about change, focused on details, and trusting.
The core skills and experience required to succeed:
Previous experience in group and event management, sales, or hospitality leadership.
Strong commercial awareness with the ability to identify revenue opportunities and drive sales.
Excellent organizational and multitasking skills, with a strong attention to detail.
Ability to build and maintain strong client relationships while delivering exceptional service.
Strong negotiation skills with the ability to secure business and maximize profitability.
Ability to manage multiple events simultaneously in a fast-paced environment.
Proficiency in Microsoft Office and event management or CRM software.
You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.
Having these core skills will put you one step further to joining Axiom Hospitality and Radisson Blu Hotel, London Canary Wharf East.
Benefits
• Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;
• 28 days holiday, including bank holidays, increasing yearly to 33 days;
• Discounts across retail, restaurants, events and more through our benefits & rewards portal;
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
• Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
• Yearly complimentary Axiom Xcape stayover after one year of service;
• A growing team with great training, progression, and promotion opportunities;
• Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
• Free meals while on shift;
• Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!
Opportunities for all
At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and ****** orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification.
Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.
💡 Quick Summary
Seeking a career-building opportunity? The Events & Groups Manager position is now open for candidates interested in the Event Management Jobs sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.