Job description
Ready for an exciting new challenge at one of the UK’s most iconic landmarks?
Join us at The Blackpool Tower and Merlin cluster attractions, from Madame Tussauds, and SEA LIFE to the Famous Ballroom and Circus. We are searching for an enthusiastic and driven Events Operations Manager to take the lead on our world-class events and guide clients through the entire planning process!
As the Events Operations Manager, you’ll work closely with the Business Development Manager for Merlin Events to ensure every event we deliver has the wow factor! With 11 different rooms across 5 attractions, we can host from 2 to 2,000 guests, so there’s always something exciting to organise.
From hosting Bongo Bingo in the Tower Ballroom to corporate conferences at the top of the Tower, your days will be filled with a variety of events. You’ll be the main point of contact for clients, ensuring operational excellence and top-notch customer service every step of the way.
On the day of the event, you’ll coordinate multiple teams, including facilities, event staff, health & safety, and suppliers. Your strong organisational and communication skills will be key in ensuring everything runs smoothly. When you're not hosting events, you’ll be scouting for new opportunities to put The Blackpool Tower on the map and maximise revenue.
This is a full-time, permanent role, working mainly during business hours, but with regular evenings, weekends, and bank holidays depending on the events schedule.
Qualifications & Experience
• Proven experience in delivering large-scale events with exceptional attention to detail.
• Experience working in food & beverage, banqueting, music, and entertainment settings.
• Strong operational experience and the ability to manage complexities in a venue.
• Financial acumen, including experience with P&L, margin control, and delivering within budget.
• Excellent client liaison, time management, and leadership skills.
Benefits
Alongside a fun and engaging atmosphere, we also offer:
• Merlin Magic Pass: Free access to all our attractions worldwide for you, your friends, and family.
• 25% discount in our retail shops and restaurants.
• 40% off LEGO online.
• Enjoy the Ride Pass: Giving you and 5 others a Merlin Annual Pass (Gold edition).
• Discounted rates at Merlin hotels globally.
Apply today to be a part of something truly magical at The Blackpool Tower!
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at
[email protected] and one of the team will get back to you as soon as possible.
Pay Range
Compensation between GBP £30,000.00/Yr.-GBP £40,000.00/Yr.
