Events Program Manager

This is a highly visible position within the organization, responsible for owning the end-to-end management and execution of our internal offsites, events, global community-building initiatives, and driving a sense of community and inclusion for all employees in the Customer Identity Product Unit.

The ideal candidate is a self-starter with a demonstrated history of building, driving, and executing in-person and virtual events. We seek an events program manager with acute attention to detail, collaboration skills, and the ability to manage multiple events simultaneously.

Responsibilities

Drive, manage, and execute our event portfolio, including our annual in-person offsite, community meetups, and other offsites

Manage all aspects of each event, including sourcing, event planning, agenda development, event flow, event communications, registration, budget tracking, tooling, staffing, on-site execution, event follow-up, and reporting, etc.

Define, implement, and iterate virtual and in-person strategies to maintain and enhance new and existing community engagement initiatives, fostering a sense of inclusion and effectiveness among employees

Write all attendee-facing communications, including registration site copy, comprehensive FAQs, announcements, and Know Before You Go presentations

Build comprehensive project plans, conduct regular checkpoints with deliverable owners and stakeholders, escalate risks and challenges appropriately, and ensure events are highly impactful to our community of employees

Establish and drive collaborative working groups to enable programs and key strategies

Provide insights based on data analysis, including attendee feedback, goal attainment, opportunities, and recommendations to improve and scale future events and programs

Establish repeatable and iterative processes to scale programs and events

Drive operational excellence in the execution and program management of all events and programs

Partner closely with other event leaders and business leaders to ensure cross-functional alignment on event goals and target outcomes

Establish a strategy to successfully embed sustainability and community give-back initiatives into existing and future programs

Skills

What you’ll bring to the role

5+ years of in-person and virtual event planning and management including, but not limited to, venue/vendor sourcing, vendor management, budget management, registration, communications, and analytics

Ability to manage multiple programs and competing priorities

Strong attention to detail and focus on data-informed decision-making

Passion for building impactful community engagement programs and events

Keen understanding of the unique cultures and perspectives of a global workforce and an ability to create inclusive programs that resonate with all employees

Proven ability to effectively collaborate with internal and external partners and stakeholders

Excellent verbal, written, presentation, and communication skills

Advanced slide design skills. Able to design visually appealing slides that convey information to an audience in a clear and engaging manner. Google Slides preferred.

Thrives in a fast-paced, remote environment

Proficiency in G-Suite (Docs, Slides, Sheets, Forms, etc.)

And extra credit if you have any of the following:

Working at a high-paced, fast-growing, remote tech company or startup

Video Editing experience