Job Description
Are you passionate about hospitality and looking to thrive in a dynamic, fast-paced environment? Firmdale Hotels invites you to become a part of our prestigious Haymarket Hotel team as an Events Waiter. We pride ourselves on delivering exceptional service and creating memorable experiences for our guests.
Firmdale Hotels is a collection of award-winning boutique hotels renowned for their unique design, outstanding service, and vibrant atmosphere. At Haymarket Hotel, located in the heart of London, we blend contemporary style with traditional hospitality to offer our guests an unforgettable stay.
As an Events Waiter at Haymarket Hotel, you will play a crucial role in ensuring our guests have an exceptional experience.
Responsibilities:
• Engaging with guests by taking orders and making tailored recommendations.
• Delivering food and beverages promptly and efficiently.
• Processing payments accurately.
• Responding to guest requests with a keen sense of urgency and attention to detail.
What you Need:
• A team player with a keen willingness to collaborate and support colleagues.
• Prior experience in a similar environment is desirable but not essential.
• Excellent customer service skills with a passion for creating memorable guest experiences.
• A meticulous eye for detail and a strong enthusiasm for the hospitality industry.
What We Offer:
• Competitive hourly rate of £14.00 - £15.00 inclusive of service charge.
• Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:
• Times Best Places to Work 2026
• The Kings Award for Enterprise 2026 for outstanding contribution to International Trade
• Manager of the Year – Helle Jensen – Cateys 2026
• Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2026
• Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2026
• Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2026 as well as an AA Breakfast Award
• Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2026
• Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
• Whitby Hotel, Crosby Street and Warren Street - Michelin keys
• The Soho Hotel and Ham Yard - Conde Nast Traveller 2026 Top Hotels in London.
• Number Sixteen - Best Boutique Hotels in London, The Times, 2026.
You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/
If you are enthusiastic about hospitality and thrive in a fast-paced, dynamic environment, we would love to hear from you. Join us at Haymarket Hotel and take the next step in your hospitality career with Firmdale Hotels.
In line with the Asylum and Immigration Act 1++6, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage
Firmdale Hotels is a collection of award-winning boutique hotels renowned for their unique design, outstanding service, and vibrant atmosphere. At Haymarket Hotel, located in the heart of London, we blend contemporary style with traditional hospitality to offer our guests an unforgettable stay.
As an Events Waiter at Haymarket Hotel, you will play a crucial role in ensuring our guests have an exceptional experience.
Responsibilities:
• Engaging with guests by taking orders and making tailored recommendations.
• Delivering food and beverages promptly and efficiently.
• Processing payments accurately.
• Responding to guest requests with a keen sense of urgency and attention to detail.
What you Need:
• A team player with a keen willingness to collaborate and support colleagues.
• Prior experience in a similar environment is desirable but not essential.
• Excellent customer service skills with a passion for creating memorable guest experiences.
• A meticulous eye for detail and a strong enthusiasm for the hospitality industry.
What We Offer:
• Competitive hourly rate of £14.00 - £15.00 inclusive of service charge.
• Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:
• Times Best Places to Work 2026
• The Kings Award for Enterprise 2026 for outstanding contribution to International Trade
• Manager of the Year – Helle Jensen – Cateys 2026
• Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2026
• Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2026
• Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2026 as well as an AA Breakfast Award
• Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2026
• Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
• Whitby Hotel, Crosby Street and Warren Street - Michelin keys
• The Soho Hotel and Ham Yard - Conde Nast Traveller 2026 Top Hotels in London.
• Number Sixteen - Best Boutique Hotels in London, The Times, 2026.
You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/
If you are enthusiastic about hospitality and thrive in a fast-paced, dynamic environment, we would love to hear from you. Join us at Haymarket Hotel and take the next step in your hospitality career with Firmdale Hotels.
In line with the Asylum and Immigration Act 1++6, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage
💡 Quick Summary
Seeking a career-building opportunity? The Events Waiter - Haymarket Hotel - Events position is now open for candidates interested in the Hotel Jobs sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.