Exams and Results Officer

Location
Footscray VIC
 
Full job description
Collaborative, innovative and supportive work environment
Make a positive impact on the lives of our students
The position is located at our Footscray Park Campus
About Us:

At Victoria University, we are committed to fostering a positive workplace culture that supports the provision of advice to current and future students. Join us on the journey and help us achieve our strategic drives embedded in our Strategic Plan 2022-2028: Start well, finish brilliantly. One of the drivers “Thriving place to Study and Work” will enable us to continue to create places that our students and staff love to belong and feel immense pride.

About the Role:

The Exams and Results Officer provides support and assistance in delivering services related to examinations, results, student progress, special consideration, and graduation ceremony support.

An example of the duties you may perform are:

Provide a range of high-quality Exams, Results, Student Progress and Special Consideration process support, including but not limited to the administration of offshore exam processes, special consideration applications, student progress show cause panel documentation, VE employer verifications, result amendments for both sectors and process support in all major team activities, etc.
Provide operational support with the higher education and VET Results ratification processes
Monitor and action Rightnow - CRM incidents and our generic inbox account regarding results and exam enquiries
Attend exams and VU Melbourne graduation ceremonies when required to support administrative and operational activities as directed.
This is a part time (0.6FTE), continuing position at a HEP Level 5 classification with salary range of $76,459 - $87,825 per annum (pro rata), plus 17% employer superannuation contributions.

About You:

The ideal candidate will possess:

Well-developed administrative and time management skills
Well-developed verbal and written communication, with the ability to maintain confidentiality.
Demonstrated experience in having used online systems such as Student One or Oracle Service Cloud.
What We Offer:

VU strives to create a family friendly, diverse and inclusive workplace where all staff can succeed. VU offers a range of benefits and leave that aim to enhance and support your work and personal life.

For information on our employee benefits, please visit https://www.vu.edu.au/staff/benefits-services-for-staff .

How to Apply:

For a position description, please click here: Position Description: Exams and Results Officer

Applications Must Include:

A cover letter addressing the Key Selection Criteria,
Your curriculum vitae/resume,
Evidence of applicable qualifications, licences and registrations
Note : Applications which do not address the selection criteria will NOT be considered, and no applications will be accepted if submitted through email.

Applications close on Thursday 7 August 2025 @ 11:59PM

Who to Contact?

For further information relating to the position, please contact Denise Ciappara, Manager, Exams, Results, Progress & Special Consideration at denise.ciappara@vu.edu.au

Commitment to Protecting Country:

Victoria University honours its deep diversity as a foundation for collaboration and social progress. We will demonstrate sensitivity in respecting First Nation perspectives. We will ensure that we respect our Indigenous voices and commit to sustainable Protecting Country. We will take leadership responsibility, in all that we do, to improve the health and wellbeing of our local and global communities, and the planet that we share.

Our Commitment to Progressive Inclusivity

Victoria University welcomes and celebrates the diverse perspectives, identities, and backgrounds of all people. We are committed to progressive inclusivity as a core strategic priority. All members of the VU community have a responsibility to be inclusive, respectful and supportive of all.

We are committed to maintaining a workforce which reflects the community we serve, this means we strive to attract, retain, develop and empower talented individuals from all backgrounds. We encourage applicants who are Aboriginal and Torres Strait Islander peoples, people with disability, culturally and racially marginalised people, those from the LGBTQIA+ community, people from all ages and socio-economic backgrounds. We believe that a diversity of experiences and perspectives strengthens our community and fosters a more innovative, inclusive, and supportive working environment, where everyone feels they belong.

VU is committed to providing a positive and barrier-free recruitment experience. If you have access requirements or would benefit from adjustments, including with position descriptions, application forms, or require any other document in an accessible format at any stage of the recruitment process please contact us at inclusivecareers@vu.edu.au or call (03) 9919 5999


 

Australia
Victoria
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