Job Description
SUMMARY:
Under the direct supervision of the Exchange Manager, the Exchange Coordinator is responsible for assisting with all order desk operations including reviewing solicitations, booking and processing orders, coordinating with Sunkist sales and Limoneira shipping departments, and troubleshooting. Relay information to various Sunkist departments, as necessary. Relay Sunkist sales information to various Limoneira departments, as necessary. Perform other duties as might be assigned by Supervisor or Limoneira Management.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Limoneira’s job descriptions describe the key areas of responsibility, but do not attempt to describe all activities or areas of responsibility. In most cases the description covers approximately 80% of an individual's daily, weekly or monthly job duties.
Works closely with and communicates with the Exchange Manager to keep current on stored and packed fruit inventory and future availability
Attends daily lemons operations meetings and other meetings at the direction of Supervisor
Provides back up support to coordinate incoming sales communications including new orders, order changes, sales related verbal, email and Prophet generated inquiries between Limoneira packing operations and Sunkist sales
Troubleshoots order and production discrepancies
Assists with tracking and reporting of daily bookings
Cross-trains with Supervisor
Miscellaneous duties as assigned by management personnel
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
Must have completed a high school diploma; a four year degree preferred or experience in other relevant discipline or field; must be able to operate within a computerized sales environment and automated sales order system; experience and working knowledge of industry and government regulations; should possess both industry, market and product knowledge; must possess and maintain a valid California driver’s license.
SKILLS and ABILITIES:
Is able to communicate effectively with all levels of customers, production and Exchange personnel and Sunkist sales personnel under adverse conditions at times; is familiar with marketing and able to coordinate marketing efforts with other agencies as necessary and be able to interpret market information in order to provide management with information about the effectiveness of Sunkist/Association marketing/sales efforts and guidance regarding the storage and packing of product; must be able to read, analyze and interpret financial and statistical reports; is able to utilize a computerized sales information system; regular and timely attendance in the packinghouse office. Telework or telecommuting is not an option; must be able to do general mathematical functions accurately; must be familiar with computer use and able to perform basic data entry on computer; must have knowledge of how the shipping system operates and relates to the sales/order function; attention to detail; ability to maintain documents in an orderly manner; problem-solving skills.
PERSONAL TRAITS:
Must be able to follow directions from the supervisor, must be able to interact with coworkers and members of the sales/exchange community; must be able to understand and follow work rules and procedures; must maintain good attendance and punctuality record; must be able to work a flexible schedule and must be able to accept constructive criticism.
REASONING ABILITY:
Must be able to apply common sense understanding to fulfill written, oral or visual instructions; interpret instructions furnished both verbally and in written form
TOOLS AND EQUIPMENT REQUIRED:
Employee is expected to wear personal protection equipment at all times while performing duties and tasks.
Under the direct supervision of the Exchange Manager, the Exchange Coordinator is responsible for assisting with all order desk operations including reviewing solicitations, booking and processing orders, coordinating with Sunkist sales and Limoneira shipping departments, and troubleshooting. Relay information to various Sunkist departments, as necessary. Relay Sunkist sales information to various Limoneira departments, as necessary. Perform other duties as might be assigned by Supervisor or Limoneira Management.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Limoneira’s job descriptions describe the key areas of responsibility, but do not attempt to describe all activities or areas of responsibility. In most cases the description covers approximately 80% of an individual's daily, weekly or monthly job duties.
Works closely with and communicates with the Exchange Manager to keep current on stored and packed fruit inventory and future availability
Attends daily lemons operations meetings and other meetings at the direction of Supervisor
Provides back up support to coordinate incoming sales communications including new orders, order changes, sales related verbal, email and Prophet generated inquiries between Limoneira packing operations and Sunkist sales
Troubleshoots order and production discrepancies
Assists with tracking and reporting of daily bookings
Cross-trains with Supervisor
Miscellaneous duties as assigned by management personnel
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
Must have completed a high school diploma; a four year degree preferred or experience in other relevant discipline or field; must be able to operate within a computerized sales environment and automated sales order system; experience and working knowledge of industry and government regulations; should possess both industry, market and product knowledge; must possess and maintain a valid California driver’s license.
SKILLS and ABILITIES:
Is able to communicate effectively with all levels of customers, production and Exchange personnel and Sunkist sales personnel under adverse conditions at times; is familiar with marketing and able to coordinate marketing efforts with other agencies as necessary and be able to interpret market information in order to provide management with information about the effectiveness of Sunkist/Association marketing/sales efforts and guidance regarding the storage and packing of product; must be able to read, analyze and interpret financial and statistical reports; is able to utilize a computerized sales information system; regular and timely attendance in the packinghouse office. Telework or telecommuting is not an option; must be able to do general mathematical functions accurately; must be familiar with computer use and able to perform basic data entry on computer; must have knowledge of how the shipping system operates and relates to the sales/order function; attention to detail; ability to maintain documents in an orderly manner; problem-solving skills.
PERSONAL TRAITS:
Must be able to follow directions from the supervisor, must be able to interact with coworkers and members of the sales/exchange community; must be able to understand and follow work rules and procedures; must maintain good attendance and punctuality record; must be able to work a flexible schedule and must be able to accept constructive criticism.
REASONING ABILITY:
Must be able to apply common sense understanding to fulfill written, oral or visual instructions; interpret instructions furnished both verbally and in written form
TOOLS AND EQUIPMENT REQUIRED:
Employee is expected to wear personal protection equipment at all times while performing duties and tasks.
💡 Quick Summary
Seeking a career-building opportunity? The Exchange Coordinator position is now open for candidates interested in the Back Office Jobs sector. This role in Santa Paula offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
