Job Description
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Roles and Responsibility
Strategy
• Dip Testing and checking all account opening forms and KYC documents
• Ensure that all the cases are processed, and data is entered in an error free manner
• Preparing and managing all relevant MIS reports, ensuring that all key sales MIS are sent on time, accurately and consistently
• Ensure timely and effective co-ordination with all units so that business objectives are driven, and processes are adhered to.
• Co-ordinating with Ops team for quick set-up of account
• Regular trainings to frontline for Form filling / documents etc
• Provide support to the manager and team in administering and maintaining records.
• Ensure that controls laid by management on sourcing are adhered to, as per policy/program guidelines.
• Ensure proper Quality Checks are done on all customer documents and applications.
Business
• Operational quality - Error free customer application & documentation
People and Talent
• Must be a graduate. Postgraduates will be preferred.
• 1-2 years of relevant experience in handling performance evaluation processes, and preparing analytical report will be preferred
• Strong communication and negotiation skills with the ability to influence outcomes.
• Should be well versed with performance processes and systems.
• Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit.
• Thorough Knowledge of MS Office
Risk Management
• Conduct CDD, MLP & TCF diligently
• Zero tolerance – Fraud, Mis-selling
• Attend training, acquire knowledge, and apply to job function
• Adhere to all policies, guidelines, and procedures, comply with local regulatory requirements
• To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager
Roles and Responsibility
Strategy
• Dip Testing and checking all account opening forms and KYC documents
• Ensure that all the cases are processed, and data is entered in an error free manner
• Preparing and managing all relevant MIS reports, ensuring that all key sales MIS are sent on time, accurately and consistently
• Ensure timely and effective co-ordination with all units so that business objectives are driven, and processes are adhered to.
• Co-ordinating with Ops team for quick set-up of account
• Regular trainings to frontline for Form filling / documents etc
• Provide support to the manager and team in administering and maintaining records.
• Ensure that controls laid by management on sourcing are adhered to, as per policy/program guidelines.
• Ensure proper Quality Checks are done on all customer documents and applications.
Business
• Operational quality - Error free customer application & documentation
People and Talent
• Must be a graduate. Postgraduates will be preferred.
• 1-2 years of relevant experience in handling performance evaluation processes, and preparing analytical report will be preferred
• Strong communication and negotiation skills with the ability to influence outcomes.
• Should be well versed with performance processes and systems.
• Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit.
• Thorough Knowledge of MS Office
Risk Management
• Conduct CDD, MLP & TCF diligently
• Zero tolerance – Fraud, Mis-selling
• Attend training, acquire knowledge, and apply to job function
• Adhere to all policies, guidelines, and procedures, comply with local regulatory requirements
• To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager
💡 Quick Summary
Seeking a career-building opportunity? The Exec| Service Support | |Job Number| 230000388+ position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.