Full–time
26 / May / 2024, 6 : 59 : 00 PM

Responsibilities

Strategy
• Dip Testing and checking all account opening forms and KYC documents
• Ensure that all the cases are processed and data is entered in an error free manner
• Preparing and managing all relevant MIS reports, ensuring that all key sales MIS are sent on time, accurately and consistently
• Ensure timely and effective co-ordination with all units so that business objectives are driven and processes are adhered to.
• Co-ordinating with Ops team for quick set-up of account
• Regular trainings to frontline for Form filling / documents etc
• Provide support to the manager and team in administering and maintaining records.
• Ensure that controls laid by management on sourcing are adhered to, as per policy / program guidelines.
• Ensure proper Quality Checks are done on all customer documents and applications.

Business

Operational quality - Error free customer application & documentation

People & Talent
• Must be a graduate. Post Graduates will be preferred.
• 1-2 years of relevant experience in handling performance evaluation processes, and preparing analytical report will be preferred
• Strong communication and negotiation skills with the ability to influence outcomes.
• Should be well versed with performance processes and systems.
• Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit.
• Thorough Knowledge of MS Office

Risk Management
• Conduct CDD, MLP & TCF diligently
• Zero tolerance Fraud, Mis-selling
• Attend training, acquire knowledge and apply to job function
• Adhere to all policies, guidelines and procedures, comply with local regulatory requirements
• To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager

Governance
• Conduct CDD, MLP & TCF diligently
• Zero tolerance Fraud, Mis-selling
• Attend training, acquire knowledge and apply to job function
• Adhere to all policies, guidelines and procedures, comply with local regulatory requirements
• To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager

Regulatory & Business Conduct
• Display exemplary conduct and live by the .
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.

This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

Internal : CDD OPS Team, SME Review and LAS Team

Other Responsibilities

Managing Team’s MIS

Our Ideal Candidate

Qualifications

Candidate must be a Graduate

Role Specific Technical Competencies
• ECDD Knowledge
• KYC Knowledge
• Microsoft Excel

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other.

We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.

You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours.

When you work with us, you'll see how we value difference and advocate inclusion. Together we :
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental / maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential