Executive Administrator
Job Overview
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We are seeking a highly skilled and organized professional to join our team as an Executive responsible for administration.
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The successful candidate will be tasked with managing various aspects of the business, including telecom coordination, lease/rent agreement handling, and financial management. If you have excellent communication skills, a strong attention to detail, and experience in administration, we encourage you to apply.
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Key Responsibilities:
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Handle end-to-end process of new mobile number issuance, transfer, and MNP for new/existing employees, ensuring seamless telecom services.
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Coordinate with telecom service providers and internal finance teams for centralized billing and payment processing, maintaining accurate records and timely payments.
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Maintain company-paid mobile number records and address employee queries, providing exceptional customer support.
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Ensure payroll deduction accuracy and communicate excess deductions to employees, upholding transparency and fairness.
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Manage exit/ZingHR process for resigned employees, facilitating smooth transitions and minimizing disruptions.
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Conduct regular client/service provider meetings for resolution of network issues and plan changes, fostering strong relationships and effective communication.
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Coordinate with procurement for vendor contract renewals, ensuring compliance and efficiency.
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Monitor NDC issuance on a quarterly basis, maintaining accurate records and reporting metrics.
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Maintain monthly MMRs and participate in weekly client reviews, analyzing performance and driving improvement.
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Maintain lease records, payment trackers, and agreement documentation for West Zone properties, ensuring accuracy and completeness.
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Coordinate with cluster managers for renewals, invoices, and NDC, streamlining processes and reducing errors.
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Manage lease rent billing and invoice batching monthly, adhering to deadlines and budget targets.
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Process payments for agreement registration charges and utility bills, maintaining financial discipline and accountability.
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Maintain and submit rent batch files monthly after validating expiry dates and rent amounts, ensuring data integrity and compliance.
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Perform cross-checks on invoices (GST, date, amount) and upload to Basware/Flexi capture portal, guaranteeing accuracy and timeliness.
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Coordinate with finance and Malaysia payment teams to ensure timely disbursements, upholding fiscal responsibility.
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Share MIS reports and participate in weekly/monthly reviews with clients and cluster managers, analyzing performance and driving growth.
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Required Skills and Qualifications
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Strong telecom coordination and billing skills, with experience in managing multiple accounts and vendors.
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Excellent lease/rent agreement handling skills, with proficiency in managing contracts and negotiations.
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Proficient in using Basware, Flexi Capture, ZingHR, and other relevant software tools, with ability to learn new systems quickly.
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Exceptional Excel and MIS reporting skills, with ability to analyze complex data sets and provide actionable insights.
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Strong vendor and client communication skills, with ability to build and maintain strong relationships.
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Experience in payroll deduction processing, with knowledge of relevant laws and regulations.
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Strong documentation and recordkeeping skills, with attention to detail and commitment to accuracy.
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Graduate in Commerce/Business Administration or related field, with any certification in Facility/Telecom Administration a plus.
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Benefits
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This role offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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Others
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Please note that this job description may be subject to change based on business needs.