Executive Assistant

Full job description
Kiwibank offers competitive salaries with market-leading benefits
Be part of a leadership culture of learning, empowerment, and collaboration
Enjoy 4 wellbeing days per year for re-charging when you need it
At Kiwibank, we’re not just another retail bank. We’re the challenger shaking up the market and redefining what’s possible to make Kiwi better off. Our Customer Retail business unit is the engine room for growth, driven by a team that’s hungry to be the first choice for Kiwi who expect more from their bank.

Our expert and energetic Retail team supports thousands of Kiwi every day with smart solutions that help them feel confident about their financial future. We’re a connected, fast paced, people centred environment where collaboration comes naturally, care matters, and performance makes a real difference. This is where you can thrive, supporting a leader that has your back and appreciates an EA who can keep things running even when the day gets a little lively.

Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters.

As an Executive Assistant supporting our GM Retail Distribution, you will keep one of Kiwibank’s largest customer facing functions running smoothly. You will bring structure and clarity to busy leaders, enabling them to focus on what matters most for our customers and our people.

You will simplify how information flows, how priorities are managed, and how the team works together, creating calm, confidence, and momentum around those you support. Your work will help leaders make smarter, faster decisions that lift performance and drive meaningful impact for Kiwi.

You’ll also help power the initiatives that make Kiwi better off, from coordinating influential meetings to supporting key decisions that shape customer experiences across Aotearoa. At Kiwibank, you will be backed by genuine care, strong development support, and the opportunity to grow your career in a modern, expert, people centred organisation.

Ko tātou tēnei. Kia hāpai i ō pūkenga | This is us. Where your expertise matters

At Kiwibank, we will help you build on your strengths and develop new skills, but in the meantime, we would love to hear from you if you have some of the following skills and experience:

Proven experience in a senior administrative, coordination, or executive support role
Confident managing complex calendars, inboxes, and senior stakeholder communications
Strong relationship management capability with an ability to engage across a large organisation
Experienced in preparing high quality reports, presentations, and meeting papers
Strong judgement and discretion, particularly when dealing with sensitive information
Confident using Microsoft Office and collaboration tools such as Teams and SharePoint
Practical, positive, can-do attitude with great organisational agility, resilience and a good sense of humour
You do not need to tick every box here to be considered! Above all we’re looking for a dynamic thinker who brings energy, curiosity, initiative and a great sense of humour to a non-traditional EA role.

Tono mai |Apply Now – Join our Kiwibank team and grow your career in an environment where you can belong. Applications close on February 19th. We will be reviewing resumes throughout the advertising period and may withdraw the ad at any time. We look forward to hearing more about you.

Ko tātou tēnei - Hei hāpai i a koe, me tō whānau |This is us. Where you and your whānau matter.

Making a difference for all Kiwi starts with making a difference for our people. Flexibility, growth, challenging and rewarding work - this is Kiwibank. A place where you can belong and thrive – we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi.


For an idea about what life is like at Kiwibank and some of the benefits we offer make sure to check out the attached video.