Job Description
We are hiring an Executive Assistant Manager (2IC) at the multi-award-winning Hotel Kurrajong Canberra to support our General Manager across all facets of hotel operations.
Opening its Heritage-listed doors in 2014, Hotel Kurrajong Canberra takes all who enter on a journey back in time to the 1920s, when personal style – and Art Deco – reigned supreme. Once the residence of Australia’s 16th Prime Minister, Ben Chifley – and now boasting a Whisky Bar in his honour – it offers up an unrivalled space for parties; big (MICE style) and intimately small.
The Hotel Kurrajong Canberra offers 147 rooms and suites, Chifley’s Bar & Grill, a multi-award-winning wedding venue (national and state awards since 2020) and 6 unique conference and event spaces for up to 200 pax.
Key responsibilities include:
Oversee the daily operations and performance of the hotel including all departments and team members, ensuring smooth running and exemplary guest service.
Actively participate in revenue meetings to set weekly and monthly revenue/rate strategies
Financial Management - Assist with creating budgets, monitoring expenditures and revenues, and ensuring profitability targets are met.
Work with and provide support to department heads (e.g. Front Office, F&B, C&E) to ensure smooth, coordinated operations and consistent service delivery.
Food Safety is non-negotiable – you support the Kitchen and F&B teams in ensuring all quality and safety standards for food prep, storage, presentation and service are strictly adhered to
Conferences & Events are set up for success, and you encourage the C&E team to maximise revenue and selling strategies, provide exemplary interactions with attendees and our offering is always innovative
Responsible for rosters and approving timesheets and ensuring effective coverage whilst maintaining cost effectiveness
About you:
2+ years hands on senior leadership experience in Rooms, Operations or Front Office
Sound understanding of a full-service hotel (rooms, F&B and C&E)
You're commercially savvy, driving revenue and profit growth across Rooms, Food & Beverage and Conference & Events.
A passion for the industry and a “hands-on style,” where you lead by example
You bring an engaged and initiative-taking attitude, with an ability to influence outcomes
Effective communication skills (written, verbal and listening)
Proficiency in PMS and POS such as Protel and Micros (desirable)
Current RSA and “Provide First Aid” Certification or willingness to obtain.
Full time permanent work rights for Australia (essential)
Why TFE Hotels
TFE is a company that empowers its team members to shape our business and how we work.
We are a flexible employer and offer a range of team member benefits to suit all lifestyles.
Your growth and career development are important to us.
International exchange opportunities
Recognition with your chance to shine
At TFE Hotels, we recognise and celebrate your uniqueness, and promise to give more back.
Like you, we nurture and celebrate the passionate and the talented, and we promise to give more back. So dive in and find more as part of our leadership team at TFE Hotels!
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Life at TFE is brimming with possibility. We’re the only international hotel group headquartered in Sydney, and we’re looking for passionate people ready to dive in and move with us. Today, we have 70+ hotels, seven brands, in eight countries… and we’re not stopping there, with new hotels underway and more in the pipeline. Everyone at TFE is invited to take ownership and help shape our future. If you’re authentic, flexible, and talented, you’ll find more than you expected, and we’ll support you every step of the way.
Opening its Heritage-listed doors in 2014, Hotel Kurrajong Canberra takes all who enter on a journey back in time to the 1920s, when personal style – and Art Deco – reigned supreme. Once the residence of Australia’s 16th Prime Minister, Ben Chifley – and now boasting a Whisky Bar in his honour – it offers up an unrivalled space for parties; big (MICE style) and intimately small.
The Hotel Kurrajong Canberra offers 147 rooms and suites, Chifley’s Bar & Grill, a multi-award-winning wedding venue (national and state awards since 2020) and 6 unique conference and event spaces for up to 200 pax.
Key responsibilities include:
Oversee the daily operations and performance of the hotel including all departments and team members, ensuring smooth running and exemplary guest service.
Actively participate in revenue meetings to set weekly and monthly revenue/rate strategies
Financial Management - Assist with creating budgets, monitoring expenditures and revenues, and ensuring profitability targets are met.
Work with and provide support to department heads (e.g. Front Office, F&B, C&E) to ensure smooth, coordinated operations and consistent service delivery.
Food Safety is non-negotiable – you support the Kitchen and F&B teams in ensuring all quality and safety standards for food prep, storage, presentation and service are strictly adhered to
Conferences & Events are set up for success, and you encourage the C&E team to maximise revenue and selling strategies, provide exemplary interactions with attendees and our offering is always innovative
Responsible for rosters and approving timesheets and ensuring effective coverage whilst maintaining cost effectiveness
About you:
2+ years hands on senior leadership experience in Rooms, Operations or Front Office
Sound understanding of a full-service hotel (rooms, F&B and C&E)
You're commercially savvy, driving revenue and profit growth across Rooms, Food & Beverage and Conference & Events.
A passion for the industry and a “hands-on style,” where you lead by example
You bring an engaged and initiative-taking attitude, with an ability to influence outcomes
Effective communication skills (written, verbal and listening)
Proficiency in PMS and POS such as Protel and Micros (desirable)
Current RSA and “Provide First Aid” Certification or willingness to obtain.
Full time permanent work rights for Australia (essential)
Why TFE Hotels
TFE is a company that empowers its team members to shape our business and how we work.
We are a flexible employer and offer a range of team member benefits to suit all lifestyles.
Your growth and career development are important to us.
International exchange opportunities
Recognition with your chance to shine
At TFE Hotels, we recognise and celebrate your uniqueness, and promise to give more back.
Like you, we nurture and celebrate the passionate and the talented, and we promise to give more back. So dive in and find more as part of our leadership team at TFE Hotels!
---------------------------------------------------------------------------
Life at TFE is brimming with possibility. We’re the only international hotel group headquartered in Sydney, and we’re looking for passionate people ready to dive in and move with us. Today, we have 70+ hotels, seven brands, in eight countries… and we’re not stopping there, with new hotels underway and more in the pipeline. Everyone at TFE is invited to take ownership and help shape our future. If you’re authentic, flexible, and talented, you’ll find more than you expected, and we’ll support you every step of the way.
💡 Quick Summary
Seeking a career-building opportunity? The Executive Assistant Manager position is now open for candidates interested in the Back Office Jobs sector. This role in Australian Capital Territory offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
