Job Description
Executive - Support Centre
Job Description
The primary task of a executive is to handle calls from Quess employees and provide them with a solution to their queries.
He/She must show the willingness to learn new things every time and then.
Must discuss every matter with its supervisor or team leader to get any issue sorted.
Giving a resolution to the employee should be the whole and sole responsibility.
Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
Resolve PF & ESIC queries of Quess Employees.
Handle both Voice and non-Voice process.
Handle Escalations.
Key
Skills & Requirements:
Excellent communication skills in English and Hindi. Knowledge of additional languages would be an added advantage.
0.6 – 1+ years of BPO Experience (call Handling Experience Mandatory).
Any Graduate.
Quick learner and team player.
Able to handle 80 calls a day.
Female Candidates preferred
💡 Quick Summary
Seeking a career-building opportunity? The Executive | Centre position is now open for candidates interested in the MIS Executive sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
