Job Duties & Key Responsibilities
• Duties and Responsibilities - To Ensure SLA Delivery for each process - To Ensure quality of files processed by the Operations team are within the specified guidelines - Achieve Service To Sales Numbers - To Ensure all cash management services at the branch are delivered - Achieve Service Related TAT & specific deliverables like Generating Tokens FTR TAT etc - Data Analysis & Sharing of best practices with team - Ensuring Implementation of Policies & processes - Coordination with various HO / Cross functional departments & providing feedback - Recruiting and manpower forecast & planning - Ensuring highest levels of employee relationship motivation & engagement To drive results & high levels of employee Satisfaction - Vendor management (CPV Agencies) - Ensuring Compliance & Integrity within the area/region - To Support all New Initiatives & functional Projects of the Function
Required Qualifications And Experience
• ? Should have 2-4 yearsТ experience, and minimum 1 years managing branch operations ? Should be a post graduate preferably ? Should have collaborative work style to engage with peers & colleagues across the company. ? Should have excellent communication skills along with strong presentation and data analytics skills. ? Self-motivated and a self-starter
Attributes
Company Name:Bajaj Finserv Karur, Tamil Nadu
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